Wipro — Final Settlement Not Processed

Address: kolkata

I was wokring with Wipro Kolkata for 8.5 years and left on 6th January 2022. As per company policy I should receive the FNF amount within 45 days. However its been 65 days now still amount is not creditted. I have been continously following up in the emails but no one seems to be interested in setteling the dues of an ex employee. I have tried all escalations however no one is responding to confirm. When my current employer sent a verification wipro stated that I am still an active employee because of which my BGV became negative. I have recieved the Release letter which states that my dues are clear however in Wipro alluminicircle website they ask me to clear the Dues to download the letter. I have reached to the HRBP however no one is doing anything to resolve the issue.

Anyone please suggest what needs to be done.

Employee Id-912150
Last Working Day-6th January 2022

Regards
Rintu Bhadra