Wipro — pf transfer query not responded by pf trust team

Address:

Bangalore

I was part of wipro from 2015 to 2017 and employee id was 320135.

I have initiated the online transfer of the pf amount to new pf account maintained by current employer.
With reference to pf transfer, i can check online that the claim status is settled but the approved amount is "0". Even the passbook does not reflect any amount transferred.
Could you please check and confirm whether the my pf amount is still exists with wipro trust or where it is..

I cant check my passbook of wipro pf account as this is trust.

I have sent many reminder mail to [protected]@wipro.com and alumnipf. [protected]@wipro.com but no response from them. Even tried to call but could not get through the call.

I am in urgent need to close this transaction and needed urgent update/support.

Please do the needful.
Rajesh kumar agrawal