Wipro — pf/eps transfer request - wipro pf trust

Hi,
I'm ex employee of wipro technologies, hyderabad. I have worked from september 2010 to september 2016. Employee id: 133987, pf no. : kn/11394/62827.
I have raised the pf transfer request from wipro pf office to epf csc chennai account. Pf amount transferred but eps not completed.
Now i have moved from csc chennai to accenture solutions hyderabad in 2016.
My new employer accenture created the new pf account in 2016.
When i raised the pf transfer request from csc pf account to accenture pf account, the csc pf account branch (Tambaram, chennai) rejected the transfer request 2 times and commented the below remarks.

Remarks :
Your claim [ claim id - tbtam[protected] ] has been rejected due to : 1) could not be digitized due to unknown eps acct no tr fm py/bom/11394/ has not been received 2) certificate enclosed is improper

Remarks:
Your claim [ claim id - tbtam[protected] ] has been rejected due to : 1) apply for eps service details from pybom11394 (Wipro) from bommasandra pf office. 2) previous pf account no is not correct/mentioned
I have sent the mail to [protected]@wipro.com 3-4 times from past 2 months. I didn't get any response from them.
Can you please help me on this issue.
My contact e-mail id : veerraju. [protected]@gmail.com