Wisdom Jobs — request for refund

[email protected]

from Gobardanga, West Bengal

Address:

Q4 , 7th Floor Cyber towers Madhapur Hyderabad Telangana 500081 IN, Hyderabad, Telangana 500081 Wisdom IT Services India Pvt Ltd ( Wisdom Jobs ), 500081

Hi team,
On the month of april 2018, i have received a call from wisdom regarding scheduling an interview with cognizant. After successfully completion when i got selected, wisdom assure me to deposit security amount which is refundable after successfully on boarding. Problem is that, after depositing the amount, the process got automatically delayed and they are not dispatching the amount to me stating fake promises to dispatch. After repeatedly follow up with them, they continuous asked me to keep patience as the process is still ongoing as per them and they didn't received any confirmation from the employer though employer has stated that my joining date will be 1st august 2018. Not sure for what reason the process got delayed.
Then doing multiple followup, they stated that the as the process valid till 180 working days, hey are unable to dispatch the amount before that time duration, which was finished on the month of january 2019.
After crossing the time time duration, when i was asked them to dispatch the amount, they again take time to provide a solution. Before a few day, after my repeatedly follow up they informed me 20% will be decrease from that amount which i have deposited and rest of the money i will received by february 2019 asking my account details. Though its a policy violation as they told previously the full amount will be refundable (Now saying 20% will be deduct) still i was agree as the amount is big and provided them my account details where the money needs to be transfer.
Now the february month is over and still i didn't received the refundable amount and also they are not entertaining me in this scenario. I have all the evidence which are necessary to prove i have deposited the amount to wisdom.
Requesting you, to please check the issue with priority basis and do the needful.
Thanks in advance.

Regards,
Mrinmoy chowdhury
+91-[protected]

Was this information helpful?

No (0)

Yes (0)

Wisdom Jobs customer support has been notified about the posted complaint.

Mar 01, 2019

Updated by [email protected] Again they provided the information that, process got delayed due to some technical issue. As a technical guy, we know well what technical issue is and what is the priority to resolve the same. Its not suppose to kept in pending more than 24 hours by any organization. I guess again they are providing wrong information and keeping the process in pending.
Kindly suggest what action needs to be taken from my end in this scenario. Please do the needful as its a medical emergency of my family and I need the amount with urgent basis.