Wish Net — Complaint against your executive Mr. Bittu (Mobile: [protected]/[protected]).

Address:

Kumartully

Dear Wishnet,

I, Somenath Paul, hold a Customer ID 329998 in your organization. In my account, I want to change the billing details, and want a GST Bill.

I request your executive mane as Bittu (Mobile: [protected]/[protected]) on 26th April 2021 approx, to change the billing details. He told me on 12th May 2021 that your details will change successfully. But on 30th May 2021, I’m seeing that wish net portal only my name will show. Then I’ll call Bittu so many times, but not reply to my calls. After that contact our local operator executive Soumen (Mobile: [protected]) and tell him everything. After that he talked with Bittu and informed me on 31st May 2021 that details will change from backend. And say after recharge you can receive the GST Bill.

As per the information received from local people, on 1st of June 2021, recharge the connection. Then I received a personal name bill copy from the website. Call your executive Bittu so many times, feedback is the same as not received calls. After that on 9th June 2021 at 10:19AM, I sent a WhatsApp to Bittu that nothing will update. Within a minus he replied that today (9th June 2021) all things will be up to date by evening.

Now today is 17th of June 2021, nothing will change, and the main thing is that you’re executive Bittu, not give any call to me or a message from him till date.

That type of service received from Wish Net, I can’t imagine. And I can't understand, why do you appoint this kind of executive.