Wish Net Complaints & Reviews

I have recharged a plan for my broadband yesterday but the plan is still not activated. The money was deducted from my account. But till now I've not got any refund nor they have activated the plan.
I've used their paytm payment gateway while doing payment
TXN ID - FMPIB[protected]
UTR:[protected]
Paid on 31 Jan 2025 at 08:03 AM...

Sir,
Today I tried to recharge my Wishnet broadband Two times through PAYTM GATEWAY. My customer id is - 378593, Money got debited from my account but recharge is not complete due to some server error from your end. Please solve the issue asap.

Please find the transaction details attached below.

Transaction id 1 - [protected]
Transaction Date[protected]
Transaction time - 01.15am
br...

I had done recharge for bronze 80 plan yesterday night but still my internet is not activated. The amount was debited from my bank but wishnet self care portal is not showing it in transaction history.
Please help me with this, I paid Rs 647.82 rupees for bronze 80 plan. I have the payment reference no. I have contacted them over their call centre multiple times from yesterday night but the issue is still not resolved. Please help...

I completed my recharge process yesterday but still my net is not working...the amount was deducted from my bank but wishnet self care transaction history is showing no transaction is been done WTF
Plz help me with this, i paid 588 rupees for bronze 70 pack i[censored] can't give connection then atleast give refund, i have upi ref no also...

I took wishnet broadband connection on 13th sept 2020.

Wishnet installation representative confirmed that usage of custom dns is allowed by them. I paid him the installation charges.

A week later, i noticed that wishnet is ignoring my custom dns request and forcing me to use their own dns.

After calling customer care, their representative clearly mentioned "if you have to use wishnet, you must...

I have a wishnet connection since the last 5 years and i have faced no major issues until now.

Ever since the cyclone came, amphan, the internet connection has become worse and i'm facing extremely high ping loss. My local cable operator then has changed my connection to ftth but the high ping loss still remains.

I have complained to wishnet many times but of no avail. The ping loss remains high with major timeouts...

Been a wishnet user for a long time now, recently i discovered they blocked all ports and as a web developer, streamer and a gamer this means that i can neither host websites nor i can properly game unless i pay extra for it on top of the monthly package im already paying for. Upon contacting wishnet customer support and asking about the issue i was told to contact lco (Local cable operator) and pay extra just to forward necessary ports,...

I am using Wishnet for more than 4 years. I mostly play games and do surfing that's all. But recently I found out that most of the games I play give me a strict nat warning. After a bit of doing google, I found out I need to port forward some specific ports. Now Wishnet has blocked all those ports. It's really a problem because I can't join multiplayer sessions with my friends.

I've tried contacting Wishnet Customer Care they...

Been a wishnet user for a long time now, recently i discovered they blocked all ports and as a web developer, streamer and a gamer this means that i can neither host websites nor i can properly game unless i pay extra for it on top of the monthly package im already paying for. Upon contacting wishnet customer support and asking about the issue i was told to contact lco (Local cable operator) and pay extra just to forward necessary ports,...

I am using wishnet for more than 2.5years recently i am facing some problem with strict nat and blocked ports which happened recently after they changed my ip address. When i tried to contact the customer care regarding this matter they didn't helped a bit and asked me to pay extra charges. This is ridiculous, no other broadband is having this problem. If this goes on further i will be forced to seek help for consumer court. Because wishnet...

Wishnet is a Kolkata based "ISP" that has a fancy website and that promises incredible things on it, but they are really a third rate operation with absolute third class infrastructure and service. Furthermore, they have gundas and vandals working for them who do not understand anything about the internet, internet speeds, or how to run an ISP and will instead harass you if you suggest cancellation.

i've had...

I am writing to express my dissatisfaction with the broadband service that I have been receiving from your company via my cable operator. For the past six months, the connectivity has been very poor and unreliable. The network speed is acceptable when the connection is stable, but it often gets timed out or disconnected multiple times a day.

I have lodged several complaints with your customer care, but the issue has not been resolved permanently. The service quality improves temporarily after each complaint, but soon deteriorates again. I feel that I am not getting the value for the money that I am paying for your service. Your company seems to be indifferent to the problems faced by your customers.

I request you to take immediate action to fix the network issues and provide me with a consistent and reliable broadband service. If the situation does not improve by the end of my current plan, I will have no option but to switch to another operator. I hope you will address my complaint seriously and promptly.

Wish net does not even bother about their CUSTOMER they only want recharge amount, I complaint for my connection as the internet is disconnected several time a day they generate tckt and they resolve the problem by their own wihout my consent not visiting in my home still problem is there, when i complaint again they are telling we talk to operator & he told its working fine so we resolved, how operator know whats problem is happening in my connection,

very very pathetic service
the CUSTOMER CARE executive name -suman he dont even have proper knowldgehow to address the problem and how to talk to CUSTOMER CARE, , ### service.
if anyone is complaining it should be address properly and reaolved as per its need how can they solve by their own .

id no -388984
tckt no- 855645WN290923

Respected sir,
This is to inform you that I recharge my internet account on 31st July after 12 am online through your website which I usually do every month. This time the money was deducted from my account but my internet was not reactivated. I spoke with my local distributor of your internet and also spoke with the customer care.
The lady from the customer care department informed me that no money was received. So she informed me to send and email with the screen shot of my bank transaction which is attached below for your reference with this email.
Later I paid my local distributor to recharge my internet as I needed for my work.

My customer ID is 326552
My bank account no is [protected]
The transaction code as per my bank statement is: ECOM PUR/Paytm Payment/Mumbai/310723/00:07
Amount is RS 588.82

I would request you to please look into the matter and do the needful to refund my money as soon as possible back to my account.

Thank you
Xavier Singh.
Phone: [protected]

Dear Sir
I have wish Net Service From 5 days at my area Net Work Service totally Stop. Lots of times i call to the Customer help Line but they are not entertainment or not take seriously .
Now they are not pickup my phone. my Costumer ID-403353

Please solve my problem /request and take action regarding this matter

Thanking You
Sumit Banik
[protected]

I'm facing internet issue since last 4days. I have called customer care many times but no help. They just said it will be resolved soon. Due to this useless broadband connection my official work is getting hampered and no one is really helping me on this.. I must say very worse service by WISHNET BROADBAND.. I will have to leave Wishnet and switch to another broadband if this continues happened.. Need to urgently resolved this issue..
My customer Id 326309

The company didn't provide service well.
Whorst service.
Each & every week i faced loss of signal.
Some day uts take 1 or 2 days to resolve.

I pay every month 588 including GST.

So my daily payment is 19.6 INR.

After payment all the recharge money u didn't get service well.

I have work from work for my freelance company.
But dur to network issue some time i faild to deliver the work & for that i loss may earning.

Hi wishnet team,

The complain which I am bringing in your table is very much disappointment.
Your local service provider "Dream Cable Network" in Rasapunja area is very inactive in phone calls and every days there is some problem with the service (internet not coming).

As a customer I would like to get help from your local service provider but that's never happened. When the connection gets lost I use to call the consern person Mr. Nanu who is incharge of "Dream Cable Network" several time but he never pick up the phone. If this continues then I will think to get switch to another new service provider.

Mr. Nanu
PH no.[protected] /[protected]

Please take a strick action, waiting for your reply.

Thank and Regards

Sir,
Today I tried to recharge my Wishnet broadband Bronze 70 plan through PAYTM GATEWAY. My customer id is - 312186. My money got debited from my account but recharge is not complete due to some server error from your end. Please solve the issue asap.

Daily I've faced issue with my internet.. today also I've been facing till 4hrs+ . I call them so many times but always they've said me that they're checking.. 6hrs already passed still no problem solved..