Wish Net — Disagreement of full refund of installation amount

Address:

1, Amalangshu Sen Road, Tetultala, flat No C 4/3, Triveni Apartment, 4th floor, Natun Pally Shiv Mandir

When I took this wish net internet connection the local operator of Tetultala - laketown Mr Subrata and Mr Subhadip das told that the installation charge is fully refundable.. but when I wanted to withdraw the service due to poor connection and poor customer service they told they have a company policy of providing 50% refund.. however when I connected to wish net customer care they told they don't have any such policy... The local operators are cheating customers and wish net are least bothered.. very very very trouble some company.. very dissatisfied. Local operators are lazy and don't work as expected and they show lot of attitude