Wish Net — my account balance has been deducted but my account is not recharged nor i got any refund for over a month now.

Address:

Kolkata, West Bengal, 700075

My user id is:ashokc_sn
On june 23rd i tried recharging my account but failed still rs647 from my account got deducted. At 27th i successfully completed the recharge. I then called the customer care number and they asked me to email them with the documents which i did. For over a month i tried reaching them for either a recharge or a refund but they continuously gave a new time frame. I then contacted my local operator but that was also of no use. Still my account is non functional. I don't know where to complain next to get the money refunded or my account to be recharged. Immediate is much appreciated.