For the last 15 days there is no internet service in my area. I live in santragachi ramkrishna mandirpara. I heard other internet services resolved their problem. But wish net is not resolving us. When I call in customer service nobody picks up or line simply get disconnected. Finally I someone picked up my call yesterday and when I asked when will the problem get resolved the executive told me he don't know and told me to just wait. Then I asked give me my docket no for my complaint, then he said sorry we are not submitting complaints now. I asked my local operator, they said they don't know anything. I recharged my internet on 20th may. So that means half month I could not do internet. And still I don't know when service will be back again. I also work from home and now I am totally screwed up. I never imagined that wish net customer service is this much bad. I want my money refunded.
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Aug 8, 2021
Complaint marked as Resolved
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