Wish Net — poor service

Address:700102

Sir,
I am using your connection for 5 months. When i took the connection it was really fine and gave me 11 mbps download speed. But after 3 months i am not getting atleast 1 mbps download speed. When i tried to download games from "steam" the download speed stay in between 300kbps and then 0bps and stop downloading.in fact it takes much time to play a 1080p youtube video. I need a
Answer to this problem what is really happened after 3 months. Using those three months i recommended all of my friend who want to take connection must use wishnet because it is a high speed internet but know it gives me speed like 2g. What i try to download i only get 100-200kbps and it takes long time to download and sometimes it stops downloading. I will be very greatful if you look into this matter.
Thank you
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    Wish Net Phone
    +91 33 2534 0326
    Wish Net Address
    86, Golaghata Road, Saraswati Apartment, 6th Floor, Kolkata, West Bengal, India - 700048
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