[Resolved]  Wishnet Broadband — Very poor service

Address:Burdwan
Website:wishnet.in

I have bought the broadband service for my office work, as i am working from home in current situation. I have not bought it for entertainment purposes. So the internet connection is very very important for my work. But in a month (If i calculate properly) only 18 days i get internet connectivity and the remaining 12 days there is no connection. Now going to the 18 days - i have a ftth connection of 100 mbps but i only get 30-40 mbps and even sometimes i get 3-4 mbps speed in my 100 mpbs plan. Whenever i call to the customer care they have only one robotic answer that - "we will look into it".
I have paid my money for 30 days, not for 18 days.
So, either refund my money, i will look for another internet provider or give us a permanent solution.
All the wishnet users in my locality is frustrated with the poor service.
My registered mobile no - [protected]
My customer id - 248917
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Jul 13, 2020
Complaint marked as Resolved 
Wish Net customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
Wish Net Customer Care's response
Dear Customer,


Our dedicated department will look after your matter...
Complaint comments 

Comments

Did Your packet loss get fixed? I am facing the same issue since 1.5 month and they have done nothing.
YouTube Gaming's reply, Jul 16, 2020
It in their terms and condition to get packet loss every day.

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