Wmart.co.in — Compatible charger sent instead of Genuine apple charger

Address:WMart Infocom Pvt. Ltd No 818, 8 floor ,Shivalik Shilp II, Near Keshav Baug Party Plot,opp ITC Hotel Project, Vastrapur,Ahmedabad ,Gujarat 380015
Website:www.wmart.co.in/contact-us

I had purchased Apple USB C type 61watt original charger from Wmart post confirmation from Wmart employee that its a Genuine Apple charger. However when charger delivered it is Chinese compatible charger and not genuine charger. I pad 150 rs for express delivery to get the product in 2 to 3 days against the free delivery of 4 to 6 days. But my product also delivered late in 4 days.

Company employee confirmed on chat that its original apple as I have clearly told her that if its genuine apple then only will buy hence post her confirmation i have placed the order.

Company has 7 day refund policy however they are now asking for 300 courier charges and 10% restoration charges for wrongly sold product.

My order no from wmart.co.in is 79720 placed on 13-Oct.
+7 photos
Was this information helpful?
No (0)
Yes (2)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    WMart Infocom Pvt. Ltd No 818, 8 floor ,Shivalik Shilp II, Near Keshav Baug Party Plot,opp ITC Hotel Project, Vastrapur,Ahmedabad ,Gujarat 380015
    India
    File a Complaint