Wockhardt Hospitals — Doctor unprofessional behaviour

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Wockhardthospitals.com

I was admitted in wockhardt Mumbai Central, in morning i was told that i will be getting discharge today, later by evening i went to the counter of my ward and asked Dr. Vidya who was on duty regarding my status about discharge since it is evening now and accordingly il call my dad to pick me up. She replied rudely saying i don't know go down n find out by urself i said u expect a patient to leave his ward n go down and enquire? She replied send ur relative im not here to answer u, i told her u being the hospital representative i will ask you to that she said u pls shut up don't u know I'm a doctor. She is definately elder to me but don't know how to talk. Not only she is mannerless but rude, arrogant and unprofessional.i called up the hospital helpline talk to one of the representative, he directed my call to Dr.Ankit who is the head of the department i guess, he apologiesed on her behalf, i told him if she is behaving like this with me when I'm being very polite and asking her. i wonder what kind of behaviour is must be having with the poor people.i request you to kindly take strict action against her behaviour so in near future she won't take any pateint for granted and won't misbehave