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Wonderchef Home Appliances Complaints & Reviews

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Updated: Aug 24, 2024
Complaints 412
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119
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Wonderchef Home Appliances reviews & complaints page 11

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K
khan anas
Jun 20, 2020
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Address: Mahatma phule nagar near ravi seth building mohne ambevali east kalyan thane

500rs ka voucher missing hai
Aug 6, 2021
Complaint marked as Resolved 
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Please provide your registered mobile number and order number.
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    Gaurav041
    Jun 15, 2020
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    product not delivered nor money refunded

    Address: B-Wing, Supreme Business Park, Unit No. 303, 3rd, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076

    Hi sir,

    I have ordered 4 products cost rs 2088 (Order# wdcn185864) from wondershef on 1 st june and it's already 15 days thay didn't ship the order and once i call them everytime they tell it will ship in 2 days but it never did once i ask them to cancel the order and refund the paid amount they cut my call everytime and never responded back so it's a fraud company i request you to take action against them and do the needful...
    +1 photos
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    Sonali Bisi
    from Mumbai, Maharashtra
    Jun 12, 2020
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    This is regarding my order no. Wdcn165715
    The non stick coating has come off from both the products. Followed all the instructions, used wooden spatula for cooking and sponge for cleaning.

    Its not been even 3 months!
    Lodged complaint on whatsapp & instagram. Am still awaiting an update.
    Aug 6, 2021
    Complaint marked as Resolved 
    Wonderchef Home Appliances customer support has been notified about the posted complaint.
    Replacement is in process against complaint no MA[protected] that will reach you shortly.
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      A
      Aparna Raje Vaidya
      Jun 11, 2020
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      I hv placed an order no wdcn179724 on 9th may. It's a prepaid order. I hv made umteen phone calls and emails. But there is no response from the customer support. Please help. The airway bill no. Is[protected]. It shows nt picked.
      Aug 6, 2021
      Complaint marked as Resolved 
      Wonderchef Home Appliances customer support has been notified about the posted complaint.
      We are working on this, and will get back to you shortly.
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        I
        itsakash28
        from Gurgaon, Haryana
        Jun 4, 2020
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        Hi,

        I have bought a wonderchef blender and mixer from flipkart and as per the company agreement it has 2 years of product warranty.
        Recently, i have some issue with the product and i called wonderchef customer care for support and raised a compplain for the same and was ensured that technician will visit my address in next 24-48 hrs but it has been a week and i have not received any update.
        It has been a very terrible experience so far in terms of product quality and customer support from wonderschef.
        Below are the the details of the product:
        Bought onilne from flipkart
        Purchase date : 03 april 2019
        Flipkart order id : od[protected]
        Product name : wonderchef nutri blend nutri-blend 400 w juicer mixer grinder (Champagne, 2 jars)
        Compaint for support raised on 29th may 2020
        Complaint number : hr[protected]

        I am not sure why the flipkart allows such irresponsible companies to sell their products on their website as i trusted on flipkart and ordered this product so i am raising this complaint for flipkart as well as wonderchef as well.
        Can someone help me out with some resolution.

        Regards,
        Braj k
        Email : [protected]@gmail.com
        Aug 7, 2021
        Complaint marked as Resolved 
        Wonderchef Home Appliances customer support has been notified about the posted complaint.
        Verified Support
        Jun 18, 2020
        Wonderchef Home Appliances Customer Care's response
        Jar Base replaced on 6th Jun. Repair is done.
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          Angad25
          May 27, 2020
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          We had ordered on wonderchef website but website showed product as sold out. Amount got debited, no order confirmation. Now company is not accepting return citing company policy.
          Aug 6, 2021
          Complaint marked as Resolved 
          Wonderchef Home Appliances customer support has been notified about the posted complaint.
          Kindly help with the order no or registered mobile number to assist you further.
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            S
            Sneha_JPr
            May 21, 2020
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            Address: Maharastra

            I ordered wonderchef nutri-blend fp-compact food processor with order details wdcn178662
            Order id: [protected]
            Amount: inr 4249.15
            Paid on: 02 may 2020, 08:07 pm
            Cashfree reference id:[protected]
            I haven’t received my product yet.
            And now has faked signature on the deliver receipt, wonderchef and their delivery partner are no longer acknowledging and refunding my amount. Need immediate intervention and my refund.
            +2 photos
            Aug 12, 2021
            Complaint marked as Resolved 
            Wonderchef Home Appliances customer support has been notified about the posted complaint.
            Verified Support
            Jun 18, 2020
            Wonderchef Home Appliances Customer Care's response
            Refund has been given to customer
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              V
              Venkatesan Muthu
              May 11, 2020
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              I have plugged in and switched on for running the machine, but the motor didn't run.
              i just used it on 9th of may 2019 on that day it was working properly. Today its 11th may 2019.
              I bought thie product through amazon on 30th march 2018.
              HYD[protected] is the invoice No.
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                J
                Jil Mange
                Apr 30, 2020
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                I have purchased Wonderchef 5 set cookware and within 2 months the inside coating has damaged. So I kindly request you to authorize a replacement for it and issue a new pan for that as it is within the warranty period.
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                  S
                  sridharanv1962
                  Mar 25, 2020
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                  Address: Y Block, 5th Street, ANNA NAGAR,, Chennai, Tamil Nadu, 600040

                  Both the wet grinder base and the dry grinder base have cracked within 6 months of purchase.
                  appears to be of inferior quality.

                  let me know what needs to be done for replacement of defective ones
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                    A
                    Astha228
                    Feb 25, 2020
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                    Address: 411027

                    We had purchased wonderchef's nutriblend product for our day to day use, but it just stopped working only after a month. Now even after registering a complaint for the same on the (22nd-feb-2020), for which the company representative told us that technician would reach out to us with in 4 hours and will be at our service in 24 hours from the time of complaint registration.

                    Its the 3rd day no technician has contacted us or has come to our place to correct the mixer.

                    Note - we have reached out to customer care several times in between for the clarification on the same everytime they tell us the issue has been escalated and someone will be there to rectify it but nothing has happened so far.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Wonderchef Home Appliances customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 27, 2020
                    Wonderchef Home Appliances Customer Care's response
                    We are sorry for the delay response. Hope your issue has been resolved.
                    Purchased one hot meal slim tiffin on line on 13.02.2020. A second hand defective piece was sent. By them and for the last 15 days number of complaints were made. It was informed that they neither have refund policy nor have piece for replacement. Now making false promises for last 15 days with no replacement till date. Today their manager gaurav ([protected]) said it may take another 15 days. When i went to post my review on their site i was shocked to see the reviews people calling them a shameless company with no after sale services. Regret having made the purchase online from such a junk company i have already posted my review on the site and shall keep on updating customers with my experience on daily basis till such time the piece is replaced
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                      W
                      wonderchef dth
                      Feb 15, 2020
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                      Address: B-5-171, SADHNA APPARTMENT, SECTOR-3 C BEHIND SIMDHAR CITY, ATPL ADALAJ, GANDHINAGAR, 382421, Gandhinagar, Gujarat, 382421

                      Call registered on 10 jun 2020service call has been registered number

                      Gj[protected]

                      Wonderchef spectra instant water heater 3l-3kw-p

                      Part not reciving

                      Callcenter not answer me
                      Service cantar ahemdabad not up my call

                      We certainly understand your concern and offer our sincere apologies for the inconvenience you may have faced.

                      However, we are already working on it, as your complaint still pending due to unavailablity of spare as its taking litle bit
                      More time so request to you please wait for some time will update you the proper resolution as earliest possible.

                      Your kind support, valuable time and patience is highly appreciated
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Wonderchef Home Appliances customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 27, 2020
                      Wonderchef Home Appliances Customer Care's response
                      Product has been repaired on 22 Feb 2020
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                        R
                        Radhika Bembi
                        Jan 18, 2020
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                        I have purchased wonderchef turbo duo online from your site for rs 887.45 which i don’t receive yet.
                        But my complaint is my local seller is selling the same product for rs 780.00
                        My issue is why should i pay more money and time for the same product?
                        If my local seller is cheaper than the manufacturer then i would prefer to buy local.
                        So i want to return your product and my full payment in my account please

                        My order no is
                        Dear mohit bembi, your order wdcn157730 with wonderchef turbo dua.. Has been shipped by delhivery with awbno:[protected]. Track here http://ka-rt.com/?xHpVph. wonderchef
                        Thank you!
                        Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                          KP Arya
                          Jan 13, 2020
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                          Address: H.NO. 301, Moh. Sarvodaya Nagar, Behind Milton Academy School, Near Chandi Mandi Pilkhuwa, Panchsheel Nagar, Uttar Pradesh, 245304

                          Dear sir, today morning our machine automatic stop during working and some inner part damage.
                          Date of incident[protected]

                          Wonderchef nutri-blend 400-watt mixer grinder with
                          3 jars (Purple) | b071rd4hv8 (B071rd4hv8)
                          Hsn:8509
                          Invoice - attached
                          Order number-order number:[protected]
                          Order date: 19.12.2019

                          Please solve our problem and return this product on urgent basis.
                          +4 photos
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                            Richa Nischal
                            from Noida, Uttar Pradesh
                            Dec 6, 2019
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                            Address: Jerath eye and skin hospital Samrala, Ludhiana, Punjab, 1411114

                            I have purchased wonderchef cooker around a month back
                            The handle broke on the 1 at use. It’s been 20 days i have filed a request for repair but there is no response. Is this the right way to attend the customer after selling the product there is no care. Kindly look into the matter n sort out the issue as soon as possible
                            Dr richa jerath
                            [protected]
                            Wonderchef Home Appliances customer support has been notified about the posted complaint.
                            Wonderchef Nutri-Blend 400-Watt Mixer Grinder with 3 Jars
                            (Black) | B071R3LHFM ( B071R3LHFM ); HSN:8509 bought from Amazon, i bought on Dec 2019, first time i used today. the blade in the motor broke. need help. I know there is one year warrently for the spare. Kindly need help to get it cleared.
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                              S
                              SandipS@753
                              from Hyderabad, Telangana
                              Nov 23, 2019
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                              Address: 500085

                              I brought a new wonderchef nutri blender on 17/11/2019 and it broke down the next day, i raised a complaint on 19/11/2019, (Complaint no. - ts[protected]) but there was no action taken from wonderchef even after multiple follow-ups. They promised me to provide the service within 48 hours, but now 4 days have passed and no one contacted me regarding the issue.
                              +1 photos
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                                A
                                Abhilasha Kapoor
                                from Kanpur, Uttar Pradesh
                                Nov 11, 2019
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                                Resolved

                                Address: Civil Lines Kanpur, Kanpur, Uttar Pradesh, 0512

                                I have been filing complaint for my mixer grinder for past 2 weeks.My mixer has been is stuck with some paste inside it which has been rotten now just because of no technician has been assigned till now. Everytime I call the customer care they say they will assign someone maximum by today but still nobody has been assigned.Kindly do something about it or else I will file a legal complaint against your company.
                                Dec 18, 2019
                                Complaint marked as Resolved 
                                Wonderchef Home Appliances customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 12, 2019
                                Wonderchef Home Appliances Customer Care's response
                                Sincere apologies for the bad experience. Please mail us your complaint ID and details to [protected]@wonderchef.in and be assured your complaint is resolved at the earliest.
                                Purchased wonderchef nutri blend with 3 jars on oct 7th. The 3rd big jar doesn't work at all. And the coupler in the motor broke
                                One of the Horrible Experiences with SERVICE DEPARTMENT. Since[protected] my mixie is under repair with the service centre, thrice they brought the mixie after repair to my Home but mixie was not working . Every time they have an excuse sir motor defective hai second time motor plate kharab hai now third time they declared my jars are defective.
                                If the Motor, Motor Plate and all Jars are defective that SHOWS the Quality of the Product. I purchased this product in Nov.-2020, it is just 07Months old and every part is defective. Please REPLACE the old defective piece with NEW ONE or REFUND the complete MONEY.
                                Or I will go for legal proceedings.
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                                  J
                                  Jyoti @Prakash
                                  from Mumbai, Maharashtra
                                  Nov 6, 2019
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                                  unit defective

                                  Address: 417/31A NEWAZ GANJ, 417/31A NEWAZ GANJ, Lucknow, Uttar Pradesh, 226003

                                  Dear sir/madam,
                                  I have purchased wondershef nutri-blend black ckm dated 24.06.2019, it has stopped working on 29.10.2019 and i made the complaint on toll free customer care number. My complaint no is up[protected].
                                  I had a very bad experience of your after sale service, many times i called customer care for attending the complaint, but nobody turn up to look it, after five days on 02.11.19 mohamad. Laiq come to my house from...
                                  +2 photos
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                                  K
                                  kanmani ranganathan
                                  from Hyderabad, Telangana
                                  Nov 4, 2019
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                                  Address: APR Praveens Luxuria, Villa No-359, Road No-10, APR Nagar, Beside GMR Convention Center, Pathancheru, Hyderabad, Telangana, 502319

                                  Horrible post sake service. I have been asking for the closing unit for the wonderchef juicer but no body cares... Very rude customer service. Wonderchef sucks...

                                  I have a email of long follow up. They suppose to send a set juicer compartment and closing unit. Buy i received only the juicer compartment. They are asking to pay for closing unit which i am ready but no body is assisting what is the price, how to pay etc...

                                  I will never ever buy these kind of cheating products again.
                                  Wonderchef Home Appliances customer support has been notified about the posted complaint.
                                  Had purchased revo stand mixer on 28 th october and it stop working on 2 nov had loged a complaint thrice but no one had yet visited
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                                    sureshkovvuri
                                    from Hyderabad, Telangana
                                    Nov 9, 2019
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                                    Address: plot#20,Kavuri Hills, Madhapur, Hyderabad, Andhra Pradesh, 500072

                                    I bought Wonderchef Nutri Blend Nutri-Blend 400 Watts Juicer Mixer Grinder (Purple) on July 2018 after 3 months o[censored]sage motor started gives smoke and stopped working.I tried calling no use of it.We bought another one even the same problem after use.We are annoyed to reach customer care.Better to go with home appliances brands than believing brands with tags.
                                    Wonderchef Home Appliances customer support has been notified about the posted complaint.
                                    We purchase the Wonderchef chopper..but now We return it..there is a problem in it..so please immediately return it or refund ..there are also not present all parts of chopper..bad company'...so plzzz return this product..or refund our money
                                    anush dawar's reply, Nov 4, 2019
                                    There are not present all parts of chopper of Wonderchef so plzzz return it
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