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Wonderchef Home Appliances Complaints & Reviews

1.6
Updated: Aug 24, 2024
Complaints 412
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119
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Wonderchef Home Appliances reviews & complaints page 2

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R
r.dk
from gaya, Bihar
Dec 20, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Mixer grinder not working

Address: station road laxman shayalane opp roxy hotel ,Gaya Bihar

Mixer grinder is not starting and it was only 14 months old....
+1 photos
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Sumalathab
from Hyderabad, Telangana
Oct 13, 2022
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Address: Riddhi Saphire, narsing, Hyderabad, 500089

I purchased wondercheff chimny in Flipkart. I requested for installation to wonderchef and flipkart. Both not not provide the service. 1 month I waited at last I booked installation in urbanclap. After installation light not working and as mentioned features not working. I raised complaint to flipkart first. As per policy 10 days crossed. They won't provide service. And suggested to contacted wonderchef. I gave multiple times complaint but no support giving. Without installation how customer know is it working or not. Wonderchef is a worst service. This is one kind of online cheating. Please provide refund
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Hi! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID so we can help you further. Thank You!
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    D
    Deeksha1
    Oct 11, 2022
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    I have purchase a nutriblend mixer of wonderchef in may ..From few days back it start giving electric shock while plug in . Please do the needful
    Wonderchef Home Appliances customer support has been notified about the posted complaint.
    Hi! We are here to help you! Kindly register your complaint by connecting to customer care at [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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      A
      Amitkarlekar
      from Dombivli, Maharashtra
      Sep 6, 2022
      Resolved
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      Resolved

      Touchless soap dispenser not working.

      This is to inform you that i have purchased a automatic soap dispenser and my order is [protected]/1 and it ordered from home center application the date of order[protected] and received it on[protected] . from the beginning only it has some issue but functioning now ut is completely off . nit working at all . I am requested you to resolve this issue as soon as possible . Want you to send someone to repair or the replacement of product....
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      S
      Shrupeja
      from Haldwani, Uttarakhand
      Aug 28, 2022
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      Address: Gandhinagar .Kolhapur 416119

      I have problem in gas stove the fire is coming while we switch the gas on
      Product details
      Wonderchef Power 4 Burner Toughened Glass MS
      Cooktop Gas Stove, Stainless Steel Drip Tray, Tri-pin,
      Anti-Skid Legs, Large pan Supports, Manual Ignition,
      Black | B07T3QQ192 ( B07T3QQ192 )
      Wonderchef Home Appliances customer support has been notified about the posted complaint.
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        J
        josephine kamelia
        Aug 26, 2022
        Resolved
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        Resolved

        Address: Coimbatore

        I have made two orders in wonderchef online. Wdcn381281 and wdcn 381298 on 24 th july..for some reason I didnot get my courier delivery. Very poor courier service. They returned the products to the seller. I contacted the courier they said they returned the products to the seller . Half of the amount I paid and I redeemed some reward points also... I called and complained the customer care service and also sent mail to care @ wonderchef. I've called almost daily the whole month and sent Morethan 25mails .till today I didnot get any reply from your side. What will happen to my money. If you refund what will happen to my reward points which I've redeemed...I am totally frustrated about your customer care. If you seen call history you can know...I facing a very difficult time since I forced my family to order.everybody is questioning me..pls do help.if you refund refund my reward credits also. Hope atleast this mail will find solution.1
        Sep 27, 2022
        Complaint marked as Resolved 
        Wonderchef Home Appliances customer support has been notified about the posted complaint.
        Verified Support
        Aug 27, 2022
        Wonderchef Home Appliances Customer Care's response
        Hi! Apologies for the experience. Rest assured, we have highlighted this to our team to look into it on priority and you will be contacted soon. Appreciate your patience & support.
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          B
          bandna sharma
          Aug 20, 2022
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          I am using wonderchef cooktop from 1 month and after one week it's plate brunt and their colours change in blacksish, look like I am using it from 5 years this is in so much in bad condition.please change these
          Wonderchef Home Appliances customer support has been notified about the posted complaint.
          Hi! We are here to help you! Kindly register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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            Pavithra Parthasarathi
            Aug 18, 2022
            Mar 6, 2023
            This thread was updated on Mar 6, 2023
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            I bought a c blender a year ago.it stopped working and chopper lid doesn't working.so I raised a complaint a month ago.they said the representative wil call you to know ur location and availability to repair the product.nobody called me.so I called again, they said the same.after that I called 10 times, they didn't gave me a proper reply.it gives me frustration and stuff.i don't know if they are really there for fullfill the customer queries.
            Wonderchef Home Appliances customer support has been notified about the posted complaint.
            Verified Support
            Aug 26, 2022
            Wonderchef Home Appliances Customer Care's response
            Hi! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID so that we can help you further.
            Aug 27, 2022
            Updated by Pavithra Parthasarathi
            TN[protected],
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              S
              Sanak18
              Aug 9, 2022
              Resolved
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              Resolved

              Product not delivered, its more than a month

              Address: SUPREME BUSINESS PARK, Unit No. 303, 3rd B-Wing, Hiranandani Gardens, Powai, Mumbai

              I have ordered : Forza Cast-iron Grill Pan, 26cm and Forza Cast-iron Casserole With Lid, 25cm

              Order no : ORDER WDCN379488

              Its more than a month they are not delivering. Called at call center many times and they bluff we will check and fwd your complaint to concerned department and nothing happens. I am fed up and don't have time to do all this nonsense....
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              Address: DAANYA SIMRA Wake Up Ladies PG Building No, 22, 1st Cross Rd, Buvannapa Layout, Kaveri Layout, S.G. Palya, Bengaluru, Karnataka 560029 Landmark : Near

              Had ordered for Luxe Multicook Stainless Steel 1.2 L Electric Kettle, 1000W, Blue with Egg Boiler Attachment. Warranty is for 2 years. Bought this last year April 2021 still I have warranty period. Have an issue there was a sudden smoke from the knob n it's not working now. Want to service that now how do I contact wonderchef now n rectify it. Please help me out with this...
              +1 photos
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              B
              bandna sharma
              Jul 31, 2022
              Mar 6, 2023
              This thread was updated on Mar 6, 2023
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              Glass of cooktop is broken within one week.when I cooked nothing it is broken.
              Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                bandna sharma
                Jul 31, 2022
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                Glass of cooktop broken within one week. What can I do.1 year glass warranty .so please exchange this
                Wonderchef Home Appliances customer support has been notified about the posted complaint.
                Hi! We are here to help you! Kindly register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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                  Shivneenu
                  from Jalandhar, Punjab
                  Jul 24, 2022
                  Resolved
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                  Resolved

                  Address: Y 502 Jalandhar heights society

                  Dear sir. I bought ur products from Amazon because I trust you. As after use of one month this is in bad condition.
                  +1 photos
                  Sep 20, 2022
                  Complaint marked as Resolved 
                  Wonderchef Home Appliances customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2022
                  Wonderchef Home Appliances Customer Care's response
                  Hi! We are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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                    U
                    Umas30
                    Jul 22, 2022
                    Resolved
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                    Resolved

                    I had ordered 2 jars from Wonderchef website and both were leaking. I placed the complaint the very same day the products were delivered and the customer service assured a technician will come and check the issue and then return/exchange would be done. Its been over a month and no technician has come so far despite multiple follow ups. Customer service uselessly register’s a complaint each time and nothing happens thereafter. In todays online retail world, who waits for over a month to return a faulty product. Terrible experience with Wonderchef online shopping! Customer service should resolve the issues in a timely manner and not expect the customer to send them emails. Even after sending multiple follow ups, they are still checking why technician is not coming. Sheer wastage of money buying anything from Wonderchef.
                    Sep 20, 2022
                    Complaint marked as Resolved 
                    Wonderchef Home Appliances customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2022
                    Wonderchef Home Appliances Customer Care's response
                    Hi! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID along with your contact number so that we can help you further.
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                      A
                      Amol bagade
                      Jul 17, 2022
                      Resolved
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                      Resolved

                      Address: UG floor Movenpick Phonix mall pune

                      I have already log a complaint but still not any solution, I am get a too many ticket I'd from last 1 mont, your service provider automatically close a ticket after 4/6 day's
                      We are not expect that from wonderchif international brand..
                      This is my latest ticket id MA[protected], secret code 716. Our technician will contact you shortly. For warranty give bill copy,
                      Hope we believe on you honestly like international brand, Hope you will not disgrantled us this time.
                      Sep 20, 2022
                      Complaint marked as Resolved 
                      Wonderchef Home Appliances customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 19, 2022
                      Wonderchef Home Appliances Customer Care's response
                      Hi Amol! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID along with your contact number so that we can help you further.
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                        Tej naik
                        from Mangalore, Karnataka
                        Jun 12, 2022
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                        Address: Mangalore

                        I purchased wonderchef OTG 19 IN 2 day before from mangalore, Karnataka. When I run the product, the timer setting is not working, .so please send service man.
                        Wonderchef Home Appliances customer support has been notified about the posted complaint.
                        Hi, we are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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                          Drvinodmd
                          from Cherthala, Kerala
                          Jun 2, 2022
                          Resolved
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                          Resolved

                          Address: Sreekovil, Maruthorvattom, Cherthala

                          The front glass of the oven exploded while baking a cake. No fire or other burns.
                          +1 photos
                          Jul 7, 2022
                          Complaint marked as Resolved 
                          Wonderchef Home Appliances customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 04, 2022
                          Wonderchef Home Appliances Customer Care's response
                          Hi, we are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
                          Verified Support
                          Jun 06, 2022
                          Wonderchef Home Appliances Customer Care's response
                          Dear Sir,
                          Kindly share your registered mobile number or contact number so that we can get in touch with you regarding your concern. If you have already registered service call . Kindly share the complaint number.
                          Had registered a complaint regarding malfunction of a Wonderchef oven within the warranty period. Though I received an acknowledgement of the complaint, no action was initiated by Wonderchef and problem was not addressed. The complaint was listed as Resolved by Wonderchef in the website. Very much disappointed by the aftersale service of Wonderchef.
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                            Meetu2022
                            May 28, 2022
                            Resolved
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                            Resolved

                            Address: Gurugram

                            Bought it just one week ago and all I wanted to do was make a scoop of protein shake. Can't even do that! The rubber grip keeps coming off and gets badly tangled around the blade, and the lid gets loose ( despite closing it properly), leaking the content. First time, I thought that i had added too much liquid (350 ml of water), the jar capacity is 500 ml. I cut this this down to just 200 ml and it's the same story. Not just this, today the same thing happened again and i realised that there were tiny bits of black plastic in my glass only after I drank more than half of it. The taste felt weird and i got a detectable size piece in my mouth, that's when I took a closer look. I've thrown up twice since and really scared that it would have a bad effect on my health. This is the worst investment ever! And to think that I was so excited to buy it all for a glass of shake that I have been unable to enjoy. Please take this product off my hands, I have the box and warranty card too. The grinder jar has not been used at all. And after today's incident, this product will just be packed in its box and kept aside.
                            Jul 9, 2022
                            Complaint marked as Resolved 
                            Wonderchef Home Appliances customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 08, 2022
                            Wonderchef Home Appliances Customer Care's response
                            Hi Meetu, this is not the experience we want you to have. We hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                              R
                              Riyaz thakur
                              May 23, 2022
                              Resolved
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                              Resolved

                              Address: Wonderchef,Powai

                              The wonderchef nutriblend is in warranty period and have not been working since 2 months.The belnder always had some or the other problem since its purchase only.We have been calling the customer care for over a month they initially had sent a person to repair that but now the person is also not responding nor the customer care person are responding.earlier they kept on saying the part is ordered and we will repair it once the part arrives.but its more than a month now.how are we suppose to cook our food.we want someone to take action as soon as possible.
                              Jul 10, 2022
                              Complaint marked as Resolved 
                              Wonderchef Home Appliances customer support has been notified about the posted complaint.
                              May 23, 2022
                              Updated by Riyaz thakur
                              If your model of wonderchef nutriblend has a fault as it has been continuously showing problem in some or the other part.I need you to give us an exchange of that model itself
                              Verified Support
                              Jun 08, 2022
                              Wonderchef Home Appliances Customer Care's response
                              Hi Riyaz, this is not the experience we want you to have. We hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                                Manila P
                                May 16, 2022
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                                I bought Wonderchef Mixer Grinder 2 months back on 19th March through Amazon. Mixer stopped working from 28th April and complain to Wonderchef CC was logged on the same day.

                                Technician visited home and informed that the "POWER CABLE" is out of order and needs replacement. Since last 2 weeks, I am waiting for the Power cable replacement.
                                Wonderchef Home Appliances customer support has been notified about the posted complaint.
                                Dear Manila, please accept our sincere apologies for the delayed reply. We hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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