Wonderchef Home Appliances Complaints & Reviews

Bought this product last October from amazon which is under warranty .While running the mixer grinder it produce some smell like coil burning . Now the mixer is dead and the blades are cheap quality . I registered multiple mails, made calls, send videos of the defective product like a telemarketer do every possible things under the sky . They are not responding. I lost my money . There service is too bad .

I have purchase 3 burner stove in 29/07/ 2022 i have complained regarding stove burner to your customer care after that a technician was came after 20 days he checked and says part will available next 10 days but still not received any part from your side
even after visit problem was increase and still waiting for your technician last 90 days and received notification your problem has been solve while was not solve
Kindly exchange or resolve that issue neither i will go to consumer court for fraud service and product
even my product under warranty my details are following

Model no = ULTIMA PLUS 3B
DATE OF PURCHASE = 29/07/2022
SERIAL NO = 2170722COT3B010389
PURCHASE FROM = DMART JAIPUR
COMPLAINT NO = RJ[protected]

I have purchase 3 burner stove in August 2022 i have complained regarding stove burner to your customer care after that a technician was came after 20 days he checked and says part will available next 10 days but still not received any part from your side
even after visit problem was increase and still waiting for your technician last 70 days and received notification your problem has been solve while was not solve
Kindly exchange or resolve that issue neither i will go to consumer court for fraud service and product
even my product under warranty my details are following

KL[protected] - Its been more than a month since i raised the complaint for warranty claim. terrible response from customer care. Even after submitting the photos and other details requested, the ticket is being closed without proper resolution. Last correspondance 2 weeks bck was that a specialist is looking at the case. No further movement.

Your complaint is successfully registered. Here is your complaint ID: BH[protected],
The case is ongoing since last 15 days and till now the company is only giving fake promises and updates and till now the replacement isn’t approved
The agent called tejas wayle
I have a specifically issue with this executive for sharing only misinformation
As updates recieved by calling on toll free number said your replacement is successfully dispatched, I aksed him twice Are you sure? he said yes mam but the response received form mail is opposite
I tried calling five times to speak with tejas wayle but calling was deliberately cut by your side

I purchased kettle 3 months back, but suddenly it's stopped working. There is no current to head water. it's in warranty. Can you please help with exchange or fixing it

I have complained 3 times in toll free number and sent images of damaged product alongwith waranty cards but still not resolved my compain no.s are MA[protected] and MA[protected]

Hello, as per the email intimation in the launch of Roti Magic I have pre-booked it on 28th May, 2022, order id - WDCN375076. It was clearly mentioned that the pre-booking amount (5000 rupees) is 100% refundable in case of cancellation after the demo to happen at home. I have waited for 5 months hoping to get a jome demo (which did not happen, only tele demo was faciliated) and finally on Nov 9th, 2023 have requested for cancellation and refund by sending an email to [protected]@wonderchef.in bearing ticket No:[protected].

It has been 3 months now and there was no refund still. Requesting you get this resolved asap before I reach consumer court for higher rightful attention.

I have been raised complaint for broken lever handle of Turbo chopper, my complaint no. MA[protected]. Please solve my issue ASAP.

Mixer grinder is not starting and it was only 14 months old.

I purchased wondercheff chimny in Flipkart. I requested for installation to wonderchef and flipkart. Both not not provide the service. 1 month I waited at last I booked installation in urbanclap. After installation light not working and as mentioned features not working. I raised complaint to flipkart first. As per policy 10 days crossed. They won't provide service. And suggested to contacted wonderchef. I gave multiple times complaint but no support giving. Without installation how customer know is it working or not. Wonderchef is a worst service. This is one kind of online cheating. Please provide refund

I have purchase a nutriblend mixer of wonderchef in may ..From few days back it start giving electric shock while plug in . Please do the needful

This is to inform you that i have purchased a automatic soap dispenser and my order is [protected]/1 and it ordered from home center application the date of order[protected] and received it on[protected] . from the beginning only it has some issue but functioning now ut is completely off . nit working at all . I am requested you to resolve this issue as soon as possible . Want you to send someone to repair or the replacement of product.

I have problem in gas stove the fire is coming while we switch the gas on
Product details
Wonderchef Power 4 Burner Toughened Glass MS
Cooktop Gas Stove, Stainless Steel Drip Tray, Tri-pin,
Anti-Skid Legs, Large pan Supports, Manual Ignition,
Black | B07T3QQ192 ( B07T3QQ192 )

I have made two orders in wonderchef online. Wdcn381281 and wdcn 381298 on 24 th july..for some reason I didnot get my courier delivery. Very poor courier service. They returned the products to the seller. I contacted the courier they said they returned the products to the seller . Half of the amount I paid and I redeemed some reward points also... I called and complained the customer care service and also sent mail to care @ wonderchef. I've called almost daily the whole month and sent Morethan 25mails .till today I didnot get any reply from your side. What will happen to my money. If you refund what will happen to my reward points which I've redeemed...I am totally frustrated about your customer care. If you seen call history you can know...I facing a very difficult time since I forced my family to order.everybody is questioning me..pls do help.if you refund refund my reward credits also. Hope atleast this mail will find solution.1

I am using wonderchef cooktop from 1 month and after one week it's plate brunt and their colours change in blacksish, look like I am using it from 5 years this is in so much in bad condition.please change these

I bought a c blender a year ago.it stopped working and chopper lid doesn't working.so I raised a complaint a month ago.they said the representative wil call you to know ur location and availability to repair the product.nobody called me.so I called again, they said the same.after that I called 10 times, they didn't gave me a proper reply.it gives me frustration and stuff.i don't know if they are really there for fullfill the customer queries.

I have ordered : Forza Cast-iron Grill Pan, 26cm and Forza Cast-iron Casserole With Lid, 25cm

Order no : ORDER WDCN379488

Its more than a month they are not delivering. Called at call center many times and they bluff we will check and fwd your complaint to concerned department and nothing happens. I am fed up and don't have time to do all this nonsense.

Had ordered for Luxe Multicook Stainless Steel 1.2 L Electric Kettle, 1000W, Blue with Egg Boiler Attachment. Warranty is for 2 years. Bought this last year April 2021 still I have warranty period. Have an issue there was a sudden smoke from the knob n it's not working now. Want to service that now how do I contact wonderchef now n rectify it. Please help me out with this

Glass of cooktop is broken within one week.when I cooked nothing it is broken.