Wonderchef Home Appliances Complaints & Reviews

Glass of cooktop broken within one week. What can I do.1 year glass warranty .so please exchange this

Dear sir. I bought ur products from Amazon because I trust you. As after use of one month this is in bad condition.

I had ordered 2 jars from Wonderchef website and both were leaking. I placed the complaint the very same day the products were delivered and the customer service assured a technician will come and check the issue and then return/exchange would be done. Its been over a month and no technician has come so far despite multiple follow ups. Customer service uselessly register’s a complaint each time and nothing happens thereafter. In todays online retail world, who waits for over a month to return a faulty product. Terrible experience with Wonderchef online shopping! Customer service should resolve the issues in a timely manner and not expect the customer to send them emails. Even after sending multiple follow ups, they are still checking why technician is not coming. Sheer wastage of money buying anything from Wonderchef.

I have already log a complaint but still not any solution, I am get a too many ticket I'd from last 1 mont, your service provider automatically close a ticket after 4/6 day's
We are not expect that from wonderchif international brand..
This is my latest ticket id MA[protected], secret code 716. Our technician will contact you shortly. For warranty give bill copy,
Hope we believe on you honestly like international brand, Hope you will not disgrantled us this time.

I purchased wonderchef OTG 19 IN 2 day before from mangalore, Karnataka. When I run the product, the timer setting is not working, .so please send service man.

The front glass of the oven exploded while baking a cake. No fire or other burns.

Bought it just one week ago and all I wanted to do was make a scoop of protein shake. Can't even do that! The rubber grip keeps coming off and gets badly tangled around the blade, and the lid gets loose ( despite closing it properly), leaking the content. First time, I thought that i had added too much liquid (350 ml of water), the jar capacity is 500 ml. I cut this this down to just 200 ml and it's the same story. Not just this, today the same thing happened again and i realised that there were tiny bits of black plastic in my glass only after I drank more than half of it. The taste felt weird and i got a detectable size piece in my mouth, that's when I took a closer look. I've thrown up twice since and really scared that it would have a bad effect on my health. This is the worst investment ever! And to think that I was so excited to buy it all for a glass of shake that I have been unable to enjoy. Please take this product off my hands, I have the box and warranty card too. The grinder jar has not been used at all. And after today's incident, this product will just be packed in its box and kept aside.

The wonderchef nutriblend is in warranty period and have not been working since 2 months.The belnder always had some or the other problem since its purchase only.We have been calling the customer care for over a month they initially had sent a person to repair that but now the person is also not responding nor the customer care person are responding.earlier they kept on saying the part is ordered and we will repair it once the part arrives.but its more than a month now.how are we suppose to cook our food.we want someone to take action as soon as possible.

I bought Wonderchef Mixer Grinder 2 months back on 19th March through Amazon. Mixer stopped working from 28th April and complain to Wonderchef CC was logged on the same day.

Technician visited home and informed that the "POWER CABLE" is out of order and needs replacement. Since last 2 weeks, I am waiting for the Power cable replacement.

I just bought a mixer 3 month ago.Hardly it runs 1 month and it’s motor get exhaust.When I complain to customer care they took away and give back to me in 2.5 month.I Cant understood for repair a motor they took 2.5 month.Such a bad experience

I have bought it last month and it stop working .

I ordered Ruby black 3 burner Glass Cooktop from Treasure Retail Pvt Ltd on 9 April 2022 through wonderchef website. The product delivery keeps delaying with new dates every day. There is noone to speak with regarding status. WhatsApp Chatboat is not responding. No contact details of delivery partner provided.
I want to cancel my order and get refund my money.

Complain #WB[protected] logged on Mar 28th is still open. No technician visited my residence to check the appliance, but I got a sms that a spare part is required and order is placed on Mar 30th.
Wonder how talented are the technician appointed by Mr Sanjeev Kapoor that they can understand the problem even without checking the device.

Still waiting for anyone to visit physically to check the device, and the spare part is yet not received by them from the company after 2 weeks.

I bought wonderchef nutri blend on 07may2021.

While purchasing the product it was mentioned the warranty is 2yr but when I claiming it for one of the jar blades which is not working, they are saying it was only applicable for 6 months .

Which you see is not mentioned anywhere while I have purchased this product ..

So request you to look into this as this is a fake advertisement for attracting customer.

You can reach me out on [protected]

I had bought the chopper and its string stop working after 2 month. Please replace the product.

The blender is not grinding and blending properly

The product is not working properly and jar is damaged

My wife purchased wonder chef nutri blend and when the product was delivered it was 110 v and 60hz frequency product which we cannot use in india. Due to covid we checked the product after 7-8 days. Immediately complaint has been registered and till now no action takes after several correspondence. Being a product with a face of chef Sanjeev Kapoor if you people are cheating people and after sales you will not support your consumer then kindly write that also on your website. Hope senior staff Will take action immediately

Hi,
I bought wonderchef Granite 3 piece set in July or august from India and in October I started using it on induction as it is induction safe and these three are non stitch items. Within a month it coting removed. Now it is useless for me. As now I m in Uk so I m not sure how can I replace it and where. Please help me as it is under warranty period . I am also using another brands non stick items and they are working well but wonderchef item are complete wastage of money . Please resolve this query asap

I stay in Jaipur. Its been more than a month now since i bought Nigella 2 ltr pressure cooker. When the product came while i was trying the pressure cooker the lid got stuck. I raised a complaint and after calling many times agent came after 7-8 days he opened the lid with some wire like instrument. I told him please return the product as i wont be able to use this as lid is too tight to use. He told u raise return request to CC. Soon he went i again tried to close the lid and again lid got stuck since then i have been calling CC have written mails but no action has been taken yet. If it was Amazon or Flipkart the product would have been returned without giving any trouble. I never expected such a big company’s CC is so poor and customer gets stuck after buying product. My complaint id is - RJ[protected].
I am a bone cancer patient i dont have strength in hands to use such hard lids. I am so much repenting after buying. I just hope my issue is resolved after writing here.