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Wonderchef Home Appliances Complaints & Reviews

www.wonderchef.in
1.6
Updated: Aug 24, 2024
Complaints 412
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119
Unresolved
293
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Wonderchef Home Appliances reviews & complaints page 5

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K
kaushal abrol
Jul 13, 2021
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On 2 Jun, I placed an order for 03 Ferro cast iron pan, kadai & dosa tawa. Received the items on 09Jun and before using I rinsed the utensils, wiped with cloth but to my surprise it started leaving rust and rusting marks stayed. Complaint registered on 10Jun but till date no solution.
Despite numerous complaints to Customer care & NRC team no one has visited my house for collection, replacement or refund.

It is cheating, fraud and a case of poor after sales, customer service. Never expected such a pathetic service from such a popular brand and promoted by Sanjeev Kapoor. I would appreciate if concerned team can take immediate action and process refund.
Kaushal Abrol
Service no. HR[protected]
Order no. WDCN316988
Ticket No: [protected]
Oct 24, 2021
Complaint marked as Resolved 
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2021
Wonderchef Home Appliances Customer Care's response Dear Kaushal, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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    K
    Kartik Garg Kg
    Jul 11, 2021
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    I have purchased your product Nutri - blend on 30/10/2019 from V.K. Bartan Bhandar Agra through Invoice No. C|4989 .But feel looted by wonderchef company.

    The product makes a huge noise along with leakage problem.We complaint to the shopkeeper but there was no response .Wonderchef toll free centre says us to buy new product then what does warranty means&they also say we also don’t know what to do with this product.

    I am experiencing this problem since last 1 month and now the company executive also cuts the call after giving the details of my product and talk very rudely to me .

    I request you sir please look into my matter
    An early reply is accepted from your end.
    Wonderchef Home Appliances customer support has been notified about the posted complaint.
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    Dear Kartik, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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      R
      ritutalwar
      Jul 11, 2021
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      Address: sai baba chowk sector 7 rohini delhi 85

      I have purchased grinder from wonder chef last month. I am using it smoothly but yesterday faced issue with grinder (rubber issue). Kindly get this fix as it is under warranty period.

      Contact person - Priya Talwar
      Contact no - [protected]

      Kindly repair the grinder.
      Wonderchef Home Appliances customer support has been notified about the posted complaint.
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      Hi Ritu, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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        A
        Amiit1511
        Jul 8, 2021
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        Few days back I did purchased blender set. For starting of 2-3 weeks it work properly but now while preparing my banana shake it get stop in between and the same irritate me a lot. Not sure if it's wiring issue or what but will requesting to check my concern and get back to me soon!

        Thanks
        Amit
        Wonderchef Home Appliances customer support has been notified about the posted complaint.
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        Hi Amit, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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          Amiit1511
          Jul 8, 2021
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          Product is not working properly.

          Last month I had purchased online blender set. For first 2-3 Weeks it worked properly however now while making banana shake am facing issue every single day....
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          kardekarp
          Jul 6, 2021
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          Address: Consulting Rooms Private Limited,(Address - Mohit Logistics & kk Logistics Warehouse, Sankrail Industrial Park, Dhulagori, Bhagabatipur, Kolkata, West
          Website: Flipkart

          Issue Not Yet Resolved by Support team of Wonderchef

          Name: Shrikant kardekar
          Contact No: [protected]
          Complete Address with Landmark & Pincode :- Devnandan Nagar Phase-1, Behind Anjani Heights, Near Community Hall, Seepat Road, Sarkanda, Bilaspur, (C.G), Pin Code - 495006.
          Order No. (if applicable): OD[protected]
          Complete Model name of Product :- Wonderchef Nutri-blend CKM 400 W Juicer Mixer Grinder (3 Jars, Black)
          Purchased Date: 13/06/21
          Purchased from: Consulting Rooms Private Limited, (Address - Mohit Logistics & kk Logistics Warehouse, Sankrail Industrial Park, Dhulagori, Bhagabatipur, Kolkata, West Bengal, Pin code 711302
          Product issue:- Grider has minor damage & Blender is defective as it is not properly fitting.
          +1 photos
          Oct 26, 2021
          Complaint marked as Resolved 
          Wonderchef Home Appliances customer support has been notified about the posted complaint.
          Verified Support
          Sep 23, 2021
          Wonderchef Home Appliances Customer Care's response           Hi, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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            R
            ritu123456
            Jul 6, 2021
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            Nutri blend jar is not working

            Address: 27, laxmi villa appartment,chandra nagar, infront of saraswati vidhyala,lalbangla. kanpou 208007

            In today mng, i was making shake, but when i start the button, the fumes come out & the jar shelf stuck with machine, the rubber of the jar comes out. it is under warranty

            mob.no- [protected]
            [protected]...
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            shameemkhader
            Jul 3, 2021
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            Made an order from www.wonderchef.com for a frying pan on[protected] and received a damaged item on[protected].Raised the issue to them with all the details they asked for and still they are not issuing me the refund amount.As per their refund policy they are supposed to do so if they we receive a damaged item. I have send multiple emails and calls to their customer service and they are denying my refund. Please do the needful to issue my refund amount(1039.20) ASAP and do take action against such fraudulent and deceiving services.

            The details of the order and my email communications are attached along with.
            +3 photos
            Wonderchef Home Appliances customer support has been notified about the posted complaint.
            Verified Support
            Sep 23, 2021
            Wonderchef Home Appliances Customer Care's response             Hi Shameem, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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              R
              rajnishmathur
              from Mumbai, Maharashtra
              Jun 27, 2021
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              I purchased nutriblend wonderchrf Nutri Blend kitchen Machine in May'20. Now, all of a sudden, the mixing jar has developed a leakage from the blade It is under warranty..Despite our complaints to the company two times, no one has visited the house for replacement / repair. It is a clear case of poor after sales service..Never expected such a pathetic service from such a popular brand and promoted by Sanjeev Kapoor..Please get the same replaced on immediate basis to avoid any further escalation of the issue..Rajnish Mathur H.no 190 Srctor 15 Panchkula 134109. Ph no. [protected], [protected]
              Wonderchef Home Appliances customer support has been notified about the posted complaint.
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              Hi Rajnish, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                M
                Mohideen95
                Jun 25, 2021
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                Wonderchef nutri blend leakage

                The container doesn't fit properly in the machine hence the leakage.Also makes noise while grinding..The jar becomes hot within a minute of grinding....
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                M
                Mlbb
                Jun 10, 2021
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                WDCN315263 order ID
                I had already paid for.the order

                1 product delivered but they did not deliver the other product costing 2499 rs (veitri mixer grinder )

                No response
                Mumbai number do you work

                It's been a week of following up
                Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                Hi Gursimar, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
                Reply
                Hi, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                  K
                  Kunjal Soni
                  from Ahmedabad, Gujarat
                  Jun 9, 2021
                  Resolved
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                  Resolved

                  I had purchased Wondercheif soap dispenser In month of April
                  Product was not working I had complain within 2 days they told will look take care after some time again I called customer care but it was hell I called more then 30 times after that some person Hardeep mailed me will work out
                  From that day no one called after one month person came n picked product
                  N now again it’s month now he is saying doesn’t have parts don’t know how long will take kindly request u to solve
                  Oct 27, 2021
                  Complaint marked as Resolved 
                  Wonderchef Home Appliances customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 23, 2021
                  Wonderchef Home Appliances Customer Care's response                   Hi Kunjal, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                    A
                    Aartihaldwal
                    Jun 8, 2021
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                    Address: Wz 90, village Dasghara near Holi Chowk shiv mandir 110012

                    Nutri blend is not working
                    Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                    Hi Aarti, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                      P
                      Patrickvaz
                      Jun 5, 2021
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                      Address: mumbai

                      We had purchased a brand new mixer from Wonderchef through their delivery partner Dmart online.

                      The mixer arrived with the cover of the jar that wasn't fitting.
                      after two weeks the mixer itself stopped working.

                      inspite of several emails to wonderchef we haven't received and replacement and neither have we recieved a refund.

                      we have been cheated by this company.

                      now they do not even reply to our email. we only receive an automatic email reply every time we complain.

                      We do not appreciate this kind of a fraud company and we expect a proper investigation and an action to be taken immediately.
                      +2 photos
                      Oct 24, 2021
                      Complaint marked as Resolved 
                      Wonderchef Home Appliances customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 23, 2021
                      Wonderchef Home Appliances Customer Care's response                       Hi Patrick, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                        Girish_P
                        Jun 5, 2021
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                        I raised service request on 4 may 2021. In spite of around 15 calls and emails there no service person came to attend this request.

                        Product: Nutriblend

                        Date of purchase 21 Jan 2021
                        Location: Nagpur
                        Service request number: MA[protected]
                        Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                        Hi Girish, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                          M
                          Malti Chhabra
                          Jun 2, 2021
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                          Resolved

                          I ordered and paid through paytm 20 days ago and the order was completed but till today I have not received any notification or order id
                          Nov 4, 2021
                          Complaint marked as Resolved 
                          Wonderchef Home Appliances customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2021
                          Wonderchef Home Appliances Customer Care's response                           Hi Malti, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                            Preeti Ram Dhamale
                            Jun 2, 2021
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                            Address: mumbai

                            My small jar was damaged immediately after i bought it the engg replaced with the wrong one for i had paid too

                            but then they did not contact and very bad service.
                            Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                            Hi Preeti, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                              Prem Sagar Goel
                              Jun 1, 2021
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                              Address: G-142,, AZAD NAGAR, BHILWARA, RAJASTHAN

                              Nonstick coating
                              Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                              Hi Prem, we hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                                S
                                swetasaha
                                May 26, 2021
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                                Auto card has damaged
                                Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                                  Hardeepika
                                  May 20, 2021
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                                  I ordered 2 quantity of Royal velvet casserole 28 cm with lid from the website, when my order came I paid the bill which is glued on the top of the Box. When I opened that box I saw there is only one piece in that box I'm not expecting it from wonderchef so I just call on costumer care and registering complaints again and again.its being 4 to 5 months I'm just waiting for the response but there is nothing. Please take an action against it my money just stuck.
                                  Wonderchef Home Appliances customer support has been notified about the posted complaint.
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