Wonderchef Home Appliances Complaints & Reviews

I had purchased mixer grinder from dmart online door delivery in the month of April'21

The day product was delivered, I realized the mixer was a faulty and immediately I had raised a complaint.. however due to lock down I was informed that an engineer would visit post lockdown release. It has been 5 months and I have made reminder call on 11th August'21. So far no one has visited and I am left with a faulty machine.

Kindly prioritize replacement ASAP.

Regards,
Manoj
[protected]

I bought wonderchef product in the month of April and now it has stopped working . I raised my first complaint on 6th July . I am not getting any calls from customer care regarding this .they are just sending mails that to with repeated reminders .

The worst service provided, I ordered Nutri Blender from Amazon and on the 3rd day o[censored]sing the product there was fault in it and I raised a complaint 22June. I have followed up 3 times and every time I got only false promises that the service technician will connect but till date that has not happened.
Wonderchef the worst company and horrible product experience.

I purchased above said product vide Invoice No.IN-SDEE-1436 dated[protected], very much disappointed with its performance just after two months of purchase it started giving problems. Since the purchase, it went under repair for 4-5 times.
This time it is Extreme, it stopped working on[protected] I complained regarding this and the Technician came from HACC AGENCY A-1/40 SECTOR-04 ROHINI DELHI-110085 vide call no. DL[protected] dated[protected], checked up the mixie & said its motor is not working it has to be changed & he took the mixie along with him.On[protected]they delivered the mixie when we checked up the mixie was NOT WORKING, I don't understand what type of repair was carried out, I doubt whether the motor was replaced or not.I did not receive the mixie again he took it back and there was no communication from the service provider, I called them on[protected] they said MOTOR PLATE kharab hai order kar di hai apko wait karna padega this is the reply I got on[protected]. Even I spoken to Mr.Mishra the owner of Service provider company & He promised to call me back after 10- 15 minutes after understanding the complete issue, but till today I have not received any call from him and he is not picking up my phone.
On[protected] again they brought the mixie to my place saying that now Motor & Motor plate is changed, but to my astonishment again the damn thing was not working, the Technician said adjust kar ke chala lijiye. This is what you guys are providing services to your Valuable customers Or Customer is = KASHTON ME MAR.
It is going to be ONE month I am suffering a lot of mental agonies.Please look into the matter ASAP & please do not compell to lose my temper and take some serious step.
Looking for a positive reply from your end & with NEW NUTRI BLEND.
Thanks

I have placed an order for 3 Regalia Plus bread maker vide order number
WDCN328419 on 13th July 2021 and paid an amount of Rs 17847. Despite repeated calls on customer care number and emails to [protected]@wonderchef.in, they are not responding or refunding my amount as they haven't fulfilled my order. The customer care executives always assure of a call back without any follow up. Now after repeated attempts I'm fed up and want my money back with damages.

It's like china made molded toy, use and throw product, no service, no spare, no resolution from customer care. Worst product ever purchased and used. It's full of advertisement cheating product

I bought Wonderchef Nutri Blend 400 W juicer Mixer Grinder from Flipkart on 1st Mar 2021.
Since last month, Blender is not working fine, It is leaking from below and, once running it will throw the things inside the jar everywhere.
I had called on 2nd July to customer care but nothing has been done so far.
This is getting out of hand now. Please attend to this matter on priority.
Order no: OD[protected]
Product Model No: WCNBD02B2ULT01

On 2 Jun, I placed an order for 03 Ferro cast iron pan, kadai & dosa tawa. Received the items on 09Jun and before using I rinsed the utensils, wiped with cloth but to my surprise it started leaving rust and rusting marks stayed. Complaint registered on 10Jun but till date no solution.
Despite numerous complaints to Customer care & NRC team no one has visited my house for collection, replacement or refund.

It is cheating, fraud and a case of poor after sales, customer service. Never expected such a pathetic service from such a popular brand and promoted by Sanjeev Kapoor. I would appreciate if concerned team can take immediate action and process refund.
Kaushal Abrol
Service no. HR[protected]
Order no. WDCN316988
Ticket No: [protected]

I have purchased your product Nutri - blend on 30/10/2019 from V.K. Bartan Bhandar Agra through Invoice No. C|4989 .But feel looted by wonderchef company.

The product makes a huge noise along with leakage problem.We complaint to the shopkeeper but there was no response .Wonderchef toll free centre says us to buy new product then what does warranty means&they also say we also don’t know what to do with this product.

I am experiencing this problem since last 1 month and now the company executive also cuts the call after giving the details of my product and talk very rudely to me .

I request you sir please look into my matter
An early reply is accepted from your end.

I have purchased grinder from wonder chef last month. I am using it smoothly but yesterday faced issue with grinder (rubber issue). Kindly get this fix as it is under warranty period.

Contact person - Priya Talwar
Contact no - [protected]

Kindly repair the grinder.

Few days back I did purchased blender set. For starting of 2-3 weeks it work properly but now while preparing my banana shake it get stop in between and the same irritate me a lot. Not sure if it's wiring issue or what but will requesting to check my concern and get back to me soon!

Thanks
Amit

Issue Not Yet Resolved by Support team of Wonderchef

Name: Shrikant kardekar
Contact No: [protected]
Complete Address with Landmark & Pincode :- Devnandan Nagar Phase-1, Behind Anjani Heights, Near Community Hall, Seepat Road, Sarkanda, Bilaspur, (C.G), Pin Code - 495006.
Order No. (if applicable): OD[protected]
Complete Model name of Product :- Wonderchef Nutri-blend CKM 400 W Juicer Mixer Grinder (3 Jars, Black)
Purchased Date: 13/06/21
Purchased from: Consulting Rooms Private Limited, (Address - Mohit Logistics & kk Logistics Warehouse, Sankrail Industrial Park, Dhulagori, Bhagabatipur, Kolkata, West Bengal, Pin code 711302
Product issue:- Grider has minor damage & Blender is defective as it is not properly fitting.

In today mng, i was making shake, but when i start the button, the fumes come out & the jar shelf stuck with machine, the rubber of the jar comes out. it is under warranty

mob.no- [protected]
[protected]

Made an order from www.wonderchef.com for a frying pan on[protected] and received a damaged item on[protected].Raised the issue to them with all the details they asked for and still they are not issuing me the refund amount.As per their refund policy they are supposed to do so if they we receive a damaged item. I have send multiple emails and calls to their customer service and they are denying my refund. Please do the needful to issue my refund amount(1039.20) ASAP and do take action against such fraudulent and deceiving services.

The details of the order and my email communications are attached along with.

I purchased nutriblend wonderchrf Nutri Blend kitchen Machine in May'20. Now, all of a sudden, the mixing jar has developed a leakage from the blade It is under warranty..Despite our complaints to the company two times, no one has visited the house for replacement / repair. It is a clear case of poor after sales service..Never expected such a pathetic service from such a popular brand and promoted by Sanjeev Kapoor..Please get the same replaced on immediate basis to avoid any further escalation of the issue..Rajnish Mathur H.no 190 Srctor 15 Panchkula 134109. Ph no. [protected], [protected]

WDCN315263 order ID
I had already paid for.the order

1 product delivered but they did not deliver the other product costing 2499 rs (veitri mixer grinder )

No response
Mumbai number do you work

It's been a week of following up

I had purchased Wondercheif soap dispenser In month of April
Product was not working I had complain within 2 days they told will look take care after some time again I called customer care but it was hell I called more then 30 times after that some person Hardeep mailed me will work out
From that day no one called after one month person came n picked product
N now again it’s month now he is saying doesn’t have parts don’t know how long will take kindly request u to solve

Nutri blend is not working

We had purchased a brand new mixer from Wonderchef through their delivery partner Dmart online.

The mixer arrived with the cover of the jar that wasn't fitting.
after two weeks the mixer itself stopped working.

inspite of several emails to wonderchef we haven't received and replacement and neither have we recieved a refund.

we have been cheated by this company.

now they do not even reply to our email. we only receive an automatic email reply every time we complain.

We do not appreciate this kind of a fraud company and we expect a proper investigation and an action to be taken immediately.

I raised service request on 4 may 2021. In spite of around 15 calls and emails there no service person came to attend this request.

Product: Nutriblend

Date of purchase 21 Jan 2021
Location: Nagpur
Service request number: MA[protected]