[Resolved]  Wonderchef Home Appliances — Undelivered replacement

Complaint ID : TN[protected], Complaint ID: TN[protected]

Both my complaints were closed without being solved. I bought a casserole set from wonderchef in June 2023. The set came with broken knobs.

Upon raising issue, I was told I will receive a replacement within 5 to 7 working days. It has been 3 months.

I am located in Singapore and have spent extensively on IDD trying to call wonderchef hotline and DTDC hotline. No one gives me a proper answer. Many times I have requested for refund also but again no response.

I thought Wonderchef was a reputable company but NO. People please be aware, they are scammers and they have terrible customer service. This guy Ayaan Sheik from customer service replies like a robot without even reading the email.

I have literally thrown my money down the drain purchasing from such a pathetic company!!!