[Resolved]  Wonderchef Home Appliances — Undelivered replacement

Complaint ID : TN[protected], Complaint ID: TN[protected]

Both my complaints were closed without being solved. I bought a casserole set from wonderchef in June 2023. The set came with broken knobs.

Upon raising issue, I was told I will receive a replacement within 5 to 7 working days. It has been 3 months.

I am located in Singapore and have spent extensively on IDD trying to call wonderchef hotline and DTDC hotline. No one gives me a proper answer. Many times I have requested for refund also but again no response.

I thought Wonderchef was a reputable company but NO. People please be aware, they are scammers and they have terrible customer service. This guy Ayaan Sheik from customer service replies like a robot without even reading the email.

I have literally thrown my money down the drain purchasing from such a pathetic company!!!
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Oct 21, 2023
Complaint marked as Resolved 
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2023
Wonderchef Home Appliances Customer Care's response
Hi! Apologies for the experience. Rest assured, we have forwarded your details to our team and you will be contacted soon. Appreciate your patience in the meanwhile.
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    +91 22 6111 9888
    +91 22 3215 1148
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    Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076
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