Wonderchef Home Appliances — unit defective

Jyoti @Prakash

from Mumbai, Maharashtra

Address:

417/31A NEWAZ GANJ, 417/31A NEWAZ GANJ, Lucknow, Uttar Pradesh, 226003

Dear sir/madam,
I have purchased wondershef nutri-blend black ckm dated 24.06.2019, it has stopped working on 29.10.2019 and i made the complaint on toll free customer care number. My complaint no is up[protected].
I had a very bad experience of your after sale service, many times i called customer care for attending the complaint, but nobody turn up to look it, after five days on 02.11.19 mohamad. Laiq come to my house from shiva electronics 2/546 viram khand, gomti nagar, lucknow.
He tried to open up the machined but he failed as there was some problem with the screws on it, so he said that the machine cannot be repaired without breaking some components. I am attaching the image of the bill and the problem that your service man faced. So please look into the matter and my humble request is that the machine must be replaced in time.

Thanks,
Jyoti prakash saxena
[protected]

+2 photos

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Wonderchef Home Appliances customer support has been notified about the posted complaint.

Nov 06, 2019

Updated by Jyoti @Prakash service technician tried to open up the machined but he failed as there was some problem with the screws on it, so he said that the machine cannot be repaired without breaking some components.