Woo — automatically deducting from my paytm a/c

Address:

Ghaziabad, Uttar Pradesh, 201014

This is what i wrote to them and got answer in a very strange manner

Hi sir/madam,

This is to inform that i'm not facilitated your woo service or an app anymore since many month ago. Earlier, i would have registered with my mobile no.[protected] but i don't know today as i recharged my paytm amount. The balance of ₹ 900 automatically got deducted from my account. I think this is really a ridiculous thing happening again and again. I just do want this stupid app services anymore.

So, please stop this service and disable the auto deduction thing immediate as i'm not interested to avail this anymore and kindly refund my current deduction as soon as possible.

Their representative replied:

Hi amar kapoor

Thanks for writing to us!

Please note given email id is not found, do go the feedback section within app write renewal cancellation for the needful.

Cheers,
The woo team

Hi,
Thanks for writing in! Your feedback is valuable to us.
We will read your email carefully and will get back to you within two business days. To help expedite the process, please respond to this email with your contact number and the email id linked to your facebook account.
Cheers,
Woo team

My reply:

I have deleted my account today morning after putting the complain.

Their representative replied:

Hi amar kapoor

Thanks for writing to us!

Please share the screenshot of paytm transaction and paytm no to investigate the login for cancellation.

Cheers,
The woo team

My reply:

Here is the screenshot attached.

And paytm no. [protected].