Woodenstreet — big delay in delivery and no response

Address:	Jaipur, Rajasthan
Website:	www.woodenstreet.com

I placed order for 8 furniture items @woodenstreet online store ( order id 30852) on 4th April'18 with the confirmation from sales team that oder will be treated under the catogory "rush order" and will be delivered before the standard delivery schedule at my bangalore address.

After my frequent follow-ups and umpteen no of emails, i didnt receive any proper response or commitment on delivery date. At last, 6 items delivered on 10th June'18 though i got confirmation from different staff that all items are dispatcted.

Now, as per customer care ([protected]@woodenstreet.com), out of 2 remaining, 1 item is packed and another item is sent back to manufacturing unit due to problems in the product.I asked for the escalation details and they said bangalore accounts manager is responsible and will call me back. but never received an email response or call despite my repeated complaints and requests.

I am still waiting for confirmation on cancelation and refund of the delayed orders.