Woodland — After-sales service complaint

Address:

Kerala

Dear madam/sir,
I purchased one pair of woodland shoes from a retail shop in mailanchi footwear. After a few days i contacted falcon agencies calicut for after-sales services, unfortunately, they cant receive my complaints due to their dealership was canceled, then they suggest me to call your customer care.
I didn't get the proper information from your customer care cell.
So i expecting a positive response from the worldwide brand of "woodland"