Woodland — await resolution on my woodland wind jacket black

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Respected sir,

My last complaint was submitted on 18th september and it has been 20 days without any conclusion on the issue with my jacket. Please conform when and how will this issue be resolved.

Last email dated ; 18th september:

I, shilpi kohli and i bought a black wind jacket with down feather a year ago from your dwarka sector 7 store. This jacket is a very expensive jacket and i know it had down feather.

My problem is i cannot wear this jacket with anything since the down feather transfers its feather to every clothing i wear. It transfers to anyone who is standing next to me. I understand some down feather would shed but something to this extent is unbelievable. I cannot stand next to anyone nor can i wear this on anything except white clothes. I am attaching pictures of the black top i wore and the after effect of wearing this jacket.

I have got the jacket drycleaned but in vain.

It is such an expensive jacket and i would like this issue to be resolved, either get the down feather issue sorted or give me a replacement for the same.

It is such a shame that the woodland outlet at dwarka were not able to resolve this issue for 6 months and now i am stuck with a jacket which is of no use for me and is very expensive.

Let me know your response asap.

Regards
Shilpi