Woodland Complaints & Reviews

I have received a pair of shoes (Article No. GF2850118) brown colour size 41 on dated 10.08.2022 vide Invoice No.[protected] dtd. 08.08.2022 against order No. OR[protected] dtd. 06.08.2022.

However this is not a good fit for me and also raised the issue on 11.08.2022. Therefore I want to return the shoes. Kindly make arrangement for the return pick-up and early refund.

I have also ordered another shoes from woodland site. Order details ID: OR-2530156/SO-2775438 dtd. 25.08.2022 (cash on delivery) FGF0BI029441A003, size 41, BLACK for your ready reference. Kindly adjust the amount through refund or exchange during delivery of new order and make arrangement for return pick up of shoes of earlier order as that was not good fit for myself.

You are kindly requested to resolve the issue and revert back the response at the earliest so that I can exchange the earlier shoes with new one by paying the balance amount only.
Thank You

Dear Woodland team,
This is regarding my recent purchase from your online store(25th Aug 2022). After I proceeded for the payment through UPI mode, The money got deducted from my bank, the payment window just showed processing for more then 20 minutes then automatically exited and no order was placed. I doesnotreceived an email regarding my payment
. There is still no confirmation about my order in the mail.

Kindly look into this and revert asap.

Please find the screenshot of payment receipt(Phonepay)

I purchase my shoes from a woodland outlet in noida and after of my purchase I wear it for very few number counts or occasions even then the sole my shoe is separated from the shoe and it open from front side....

Hi,
I have bought 3 T shirts from your website for my son but found all of them Small, I would like to get XL Size of the Blue and the Yellow Article asap.
And also would like to return the green one.
please guide how to return and get the exchange done.
Please find the bill attached.

I have ordered Woodland sandals from www.woodlandworldwide.com
The order was placed and payment was successfull but there was no sms or mail from woodland.What can I do further contacting customer care there was no response

I purchased one women formal shoes in woodland store dated 12.06.2022. After that the shoes trade was damaged. It's quality poor.

Product got damaged in 1 month purchase. Asked for replacement store refused to so.
Gave me a repair slip.
Try toll number woodland but never reached.

I just ask for my woodland sandal service and showroom reject it and they said we can't do service because you have buy it in online site.

I had ordered woodland shoes online from Woodlandworldwide.com on 17 Aug 22 Order No. OR-2524280/SO-2768715 I received the product on 21 Aug 22. The shoes looks old and used and does not fit properly. I raised the return request on 21 aug 22 and the company is not responding to my request and again on 22 Aug 22 i raise ld return request and still the company not responding. I also called their customer care no. but they are not responding. Please look into the matter.

Hi i had ordered Woodland Sandal on 18th August 2022 and my order no. is
OR-2525437 payment was successful from our end.

I had called the customer care no multiple times on the below mentioned no.[protected] but they didnt received the call and also i had mailed them on the below id ( [protected]@woodlandworldwide.com) not revert on mail too from their end.

Kindly resolve this issue and please send our product as soon as possible.

I was placing an order vide ORDER NO: OR-2505447. This order couldn’t confirmed but money debited from my card. Order is cancelled since more than 20 days but woodland is not refunding even after my repeated mails.

And

Product ordered vide ORDER NO: OR-2506303 found bigger in size. Dueto non availability of just smaller size it was reversed pick up by Woodland but they are not refunding after lapse of more than 10 days and after my several mails in this regard.

Request direct woodland admin to look into the matter and arrange refund of Rs.4496/- x 2= Total Rs.8992/- as early as possible please…

Order id :OR[protected]
ORDER DATE:12 AUG 2022

Product:
GF 2914118 RUST BROWN 43
FGF0AY029141A012

Delivered by

AERO CLUB
681, 2ND FLOOR
VILLAGE & PO MUNDKA
NEAR PILLAR NO 536
DELHI-110041, DELHI(07)

I ordered this shoe from official woodland website on 12th August 2022, delivered in time COD. But the product is oversized not...

I want to exchange the shoe. OR-2519210.

Need next size - Currently ordered 41 Size and wants to exchange to 42 Size.

Already sent mail to [protected]@woodlandworldwide.com

Hi,
Below order was cancelled on 05 Aug 2022, and till date the amount is not reversed.
Request you to reverse the amount ASAP.
No one is picking the phone at customer care.

Order Details
Placed On: 05/Aug/2022
Order No: OR-2514308
Final Offer Amount : INR 2577.00
Donation Amount : INR 30.00
Final Shipping Charge : FREE
Total Order Amount : INR 2607.00

Cancel Order 05/Aug/2022

Dear Sir/Madam,

I have received my sandal on[protected]. I tried to contact customer care. I have not received any response for my emails. I am unable to use the sandal due to irregular size and worried about the same.

Kindly request you to resolve soon.

Thanks.

I received my ordered item yesterday but its loose for me. As per the terms mentioned, one needs to send email to [protected]@woodlandworldwide.com within 48 hours which I did. I haven't received any response despite chasing twice. I want to return the product and get the refund.

I had ordered woodland shoes online wanted to return the shoes but there is no response on email inspite of sending many mails .i have been calling the customer service but there no response .IIt is really unfortunate that such a big brand name but so many issues on returning the product .
There quality of shoes have considerably gone down, that is the reason they are not responding. never expected such a issue will there on ordering online from there website.
Order no OR 2512523.The least i expect is a prompt reply and resolution of my complaint from such big brand.

With reference to the avove subject, i hereby inform your good office that, yesterday i.e., 15.08.2022 i have purchased 1 pair of woodland sandals FWR MEN SANDAL GD, 2674117, CDT BLU, 41 amounting of Rs 2577/- from basaweshwaranagar, shop#566, 1st cross, 4th block, 3rdvstage basaweshwaranagar bangalore, and when i wore and walk few steps in home i found that sandals have defects in sole. i.e., improper size of soles 1 sandal sole is more hieight when compared to another sole and same was informed to seller..
Further, store keeper behaved rudely and not ready to accept the fault and he is telling that defect is companys fault.. So am here request you to interfere in this issue and solve asap..

Regards and thanks...

Dear Woodland team,
This is regarding my recent purchase from your online store(15th Aug 2022). After I proceeded for the payment through UPI mode, The money got deducted from my bank, the payment window just showed processing then automatically exited and no order was placed. I received an email regarding my payment failure.

But yesterday (15th August 2022), I again received an email that the payment I made on 15th and which was failed, was successful from cc Avenue Portal at woodlands . There is still no confirmation about my order in the mail.

Kindly look into this and revert asap.

My order id written in that mail is 2523017 but on your website i cannot find that.

It's been nearly a month since my return order for Order ID: OR-2495975 was picked up. The refund has not been processed and there is no reply to emails. No one responds to the irritating customer care number either.

I want my refund processed immediately or else I'll be forced to pursue a legal recourse. This is ridiculous and one of the worst customer service experiences I've ever had.

GIVE ME MY REFUND!