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Woodland Complaints & Reviews

www.woodlandworldwide.com
1.1
Updated: Jun 15, 2026
Complaints 1913
Resolved
398
Unresolved
1515
So far, so good. Woodland is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Woodland will keep up the work and continue to help more customers with their concerns even better 🤝
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Woodland reviews & complaints page 30

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S
Sudarshan Bhatane
May 26, 2022
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OR-2432982. I have raised request for return.bcoz footwear was small in size. Which was accepted by woodland after seeing pics of footwear. On 5th May 2022 woodland care said, arranged the reverse pickup and we will initiate refund of ₹4995.00.
Today 26th May 2022 but no any courier reverse pickup the product. I have send 20 to 25 mails to [protected]@woodlandworldwide.com but no any proper response and helpline no. Disconnecting the call I just want woodland reverse pickup my product and refund my amount to me at the earliest Or tell me any other option for courier. Customer helpline are for resolving the customer issues not for disconnecting their call.
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    J
    Jenishjain3777
    May 26, 2022
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    Address: Aero club ,681-2nd floor village & PO Mundka, near pillar no. 536, delhi(110041)
    Website: www.woodlandworldwide.com

    I ordered woodland shoes on date 23 April from it official and due to size issue returned it. The return was picked up on 5 may and it’s been 1 month and I haven’t received any refund or update from them.
    Please help..🙏
    Woodland customer support has been notified about the posted complaint.
    May 26, 2022
    Updated by Jenishjain3777     My order id is OR-2435116
    And mail id is jenish.[protected]@gmail.com
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      S
      Shobhna Gupta
      May 26, 2022
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      Address: 499, sector 19, faridabad

      I am using product code W[protected] which is woodland black leather sandals for women. i purchased this product from Gurugram Woodland outlet in july 2021. since then I have used the pair sparingly. but to my disappointment the sole is cracked exactly from the center in both sandals. I am a loyal customer of woodland and keep a wide assortment of woodland footwears and apparels. This experience is just snatching away all my trust in woodlands quality.
      you are therefore requested to look into the matter.
      Woodland customer support has been notified about the posted complaint.
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      I have posted a complaint of woodland footwear on 22 nd may 2022 for which I have not received any response. Its really so disappointing.

      ID 3199692
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        M
        MK Maths Magic
        May 15, 2022
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        Address: Shivpuri Colony TETARI bazar Siddharth Nagar

        Pasting ishu
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          A
          anushree1111
          from Haldwani, Uttarakhand
          May 13, 2022
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          Address: naintal road, haldwani, uttarakhand

          I made purchase of woods leather heels around 6 months ago and the leather has started peeling off only after 1-2 uses, am i accessable to any sort of replacement or refund kindly let me know
          thank you
          Woodland customer support has been notified about the posted complaint.
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            S
            Shraddha Deo
            from Mumbai, Maharashtra
            May 13, 2022
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            Website: woodland worldwide.com

            Team,

            Please find below details -

            1) Date of transaction - 05/05/2022
            Amount of transaction - 1797
            Order ID shared by the merchant - NA
            Payment ID shared by Razorpay(pay_9uxxxxxxx34z) - pay_JRarnvpit1zDA8
            Description of the problem - UPI failed intimation initially at 21:04 but amount debited. Later on amount paid successfully intimation at 02:09am of 6th May. No order placed against this payment at Woodland store. Need refund.

            2) Date of transaction - 05/05/2022
            Amount of transaction - 1797
            Order ID shared by the merchant - NA
            Payment ID shared by Razorpay(pay_9uxxxxxxx34z) - pay_JRc6R6w2j70zip
            Description of the problem - UPI failed intimation initially at 22:16 but amount debited. Later on amount paid successfully intimation at 22:51pm. No order placed against this payment at Woodland store. Need refund.
            Woodland customer support has been notified about the posted complaint.
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              D
              Darshandacchu
              from Tiptur, Karnataka
              May 11, 2022
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              Address: Kanchegatta new extension vidyanagara

              Hi I am from Karnataka place tiptur, and the problem is where can I get my sandals stitched.
              Woodland customer support has been notified about the posted complaint.
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                R
                rjsdoc
                from New Delhi, Delhi
                May 11, 2022
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                OR-2450113. Order cancelled .Refund awaited.
                Woodland customer support has been notified about the posted complaint.
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                  R
                  Raj.A
                  from Bengaluru, Karnataka
                  May 11, 2022
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                  Website: www.woodlandworldwide.com

                  Hi,

                  Hi,

                  I got my product delivered today. Kindly help in initiating the return request for the below Order no as there is size issue with the product delivered.

                  Please initiate the return request and confirm.
                  .
                  ORDER NO: OR-2446795

                  Note: Trying to reach customer care no during your working hrs but there is no response at your end. and your customer care mails are not getting delivered.

                  Regards,
                  Raj
                  [protected]
                  Woodland customer support has been notified about the posted complaint.
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                    A
                    Ankit kumar Yadav
                    May 10, 2022
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                    Address: JITENDRA TELECOM ARJUNGANJ, SULTANPUR ROAD, LUCKNOW.

                    I ordered a sandal ( fgc0ce000481b009) from woodland order no. Is 2417365. The product is still undelivered on website as i received the sandal on 22 of march . The product quality was too poor as it torn out within 2 weeks o[censored]se i tried several times to customer care for my concern but unable to contact them as they put my call always on hold and i am unable to return it from website too because it is still undelivered.
                    Woodland customer support has been notified about the posted complaint.
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                      S
                      sabyasachi dubey
                      May 10, 2022
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                      Ordered a sneaker order no. 2444393 received on 07 may 2022 found defective talked to customer care. They told me to mail but mail id not working and they are not even picking the call now.
                      Woodland customer support has been notified about the posted complaint.
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                        МАНИШ БАБУ
                        May 10, 2022
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                        Website: www.woodlandworldwide.com

                        I am trying to return Black loafer for women
                        FLC0B3025271A002-order no(OR[protected] from last 1 week sent many mails([protected]@woodlandworldwide.com) and more than 30 phone call[protected] but no response from woodland india company, also tweeted about this matter but no answer from then please help me out to return the product and refund of my money...
                        Woodland customer support has been notified about the posted complaint.
                        May 16, 2022
                        Updated by МАНИШ БАБУ                         not solved problem yet, no pickup of product generated yet but woodland team marked as resolved what a rubbish, if problem solved then how i am showing pics of same product

                        May 24, 2022
                        Updated by МАНИШ БАБУ                         not pickup of product us but ### are saying complaint resolved worst CUSTOMER service of woodland or froudland company, if anyone reading this plz DONT BUY ANYTHING FROM WOODLANDOR ELSE YOU WILL BE STUCK IN THE MIDDLE LIKE US-BE AWARE OF THAT

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                          P
                          praloyb33
                          from Midnapore, West Bengal
                          May 9, 2022
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                          I had ordered a Shoe, 'Navy casual sneaker (FGC0260T0652A011)' and received it on 6th May 2022, but due to a fitting issue (small in size), I had launched a request through mail on 6th May 2022 to return this product, but they have not arranged a reverse pic-up process yet.
                          Customer care has not responded to my calls or any mode of communication.
                          Order Id - OR-2444456.
                          Woodland customer support has been notified about the posted complaint.
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                            M
                            mishikamehta2020
                            from Gurugram, Haryana
                            May 9, 2022
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                            Website: www.woodlandworldwide.com/collections?clgId=10

                            I received this product on saturday and since i have trying to communicate through mails or call. But got no revert because of your bad customer care service.
                            I want to return this product. Its a waste of money. The quality is worst. The buckles are rusted completely. There is lint all over the bag. It seems to be an old product. And i’m shocked how are you charging this much amount for this bad quality.
                            This product was delivered to me by SCO-13, Plaza Mkt, Old Delhi Road, Sec-14, Delhi Rd, Sector 14, Gurugram, Haryana 122001. And nobody is taking calls there aswell.
                            I’m regretting placing an order from woodland.
                            I’m attaching the pictures of the product I received.
                            Have a look and arrange for the return and refund.
                            Woodland customer support has been notified about the posted complaint.
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                              M
                              mishikamehta2020
                              from Gurugram, Haryana
                              May 9, 2022
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                              I received this product on saturday and since i have trying to communicate through mails or call. But got no revert because of your bad customer care service.
                              I want to return this product. Its a waste of money. The quality is worst. The buckles are rusted completely. There is lint all over the bag. It seems to be an old product. And i’m shocked how are you charging this much amount for this bad quality.
                              This product was delivered to me by SCO-13, Plaza Mkt, Old Delhi Road, Sec-14, Delhi Rd, Sector 14, Gurugram, Haryana 122001. And nobody is taking calls there aswell.
                              I’m regretting placing an order from woodland.
                              Woodland customer support has been notified about the posted complaint.
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                                M
                                Marisha. Bilimoria
                                from Mumbai, Maharashtra
                                May 8, 2022
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                                Bought a pair of shoes for 5000/- on 17.04.2022. They opened up on 30.04.2022. When I went to the store to return them they blatantly refused to give me a refund and when I refused to leave without it he called someone and said "ek aayi hai" which is not only disrespectful but also demeaning to women.
                                Woodland customer support has been notified about the posted complaint.
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                                  S
                                  Sasank bujar baruah
                                  May 7, 2022
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                                  Address: Guwahati Assam India 781024.
                                  Website: Woodland Shillong Showroom

                                  I made a purchase of rupees 17575.00 on 3/05/2022 from Woodland Shillong Police Bazaar Showroom. On the basis of which I am entitled for a gift voucher of rupees 1, 750. However the store didn't send me the voucher after repeated requests.

                                  Kindly help.

                                  Thank you
                                  Sasanka Bujar Baruah
                                  sasank.[protected]@gmail.com
                                  Woodland customer support has been notified about the posted complaint.
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                                    S
                                    Shubhankar Dwivedy
                                    May 7, 2022
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                                    Resolved

                                    I had placed an order or a pair of sandals via paytm wallet payment of Rs 1647 on 26th April 2022 and cancelled that order after a few minutes. However, I still have not received a refund for my order. There is no reply to my mails. Two times I contacted the customer care service they said that amount will be refunded within one or two days then they said i would receive it within 10 days but its been 12 days (7th May 2022) and I didn't get any refund for the amount which i paid using paytm wallet.
                                    Order no : OR-2440623
                                    May 7, 2022
                                    Complaint marked as Resolved 
                                    Refund amount received
                                    Woodland customer support has been notified about the posted complaint.
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                                    I had ordered from woodland on 12th of August from woodland and paid through cc order no. OR-2520269 and canceled in after a few minutes but have not received any refund yet. I have written emails to [protected]@woodlandworldwide.com & [protected]@woodlandworldwide.com but not yet received any update on the matter and have raised a ticket on the website still I have not received any response, please find the details of the order in the attached file below. Any refund from a cc should have been credited instantly but yet I haven’t received any. Still awaiting Woodland teams response on the refund status
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                                      V
                                      Vimal2506
                                      from Jamnagar, Gujarat
                                      May 4, 2022
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                                      Address: VIMAL MEHTA 401, Vardhman Residency 8/2 Patel Colony, Opp. Jain Derasar JAMNAGAR-361008 GUJARAT-INDIA Mobile:9427224811
                                      Website: [email protected] ,

                                      Resp. Sir

                                      i was purchase woodland sandles OGD 1196112 (KHAKI)
                                      FGC[protected]B010

                                      Size :41Quantity :1Color :KHAKI
                                      Amount : INR 1797.00

                                      i was rcvd above prod. at 30th april 2022

                                      my ORDER NO: OR-2439392

                                      this products qulaity is very poor so i have return this products...i have also mail to [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com but not any responce so pls do needful us...

                                      vimal m mehta
                                      [protected],
                                      Woodland customer support has been notified about the posted complaint.
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                                        M
                                        mr-yellow
                                        May 4, 2022
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                                        I had ordered a pair of shoes from their official site because it was not available in local store. Order No- OR-2435143. I received it on 29th April 2022. It has been a week since then and they have not responded to my calls or any mode of communication. Both the shoes are defective. Really shame on this company for cheating its customers. You cant trust them at all.

                                        I would like these shoes exchanged for ones that are not defective.
                                        Woodland customer support has been notified about the posted complaint.
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