Claimed

Woodland Complaints & Reviews

www.woodlandworldwide.com

1.1

Updated: Jan 6, 2026

Complaints 1909

Resolved

398

Unresolved

1511

So far, so good. Woodland is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Woodland will keep up the work and continue to help more customers with their concerns even better 🤝

File a complaint to Woodland

Having problems with Woodland?

File a complaint and get it resolved by Woodland customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Woodland

Woodland reviews & complaints page 39

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 5/24N--B.S. SUNDARAM STREET MANIMEGALAI HOSPITAL OP AVINASHI 641654

Order number in
or-2198027
khaki slip on shoes size is smaller

so reqest in other size exchang

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hubli

We have ordered shoes . Paid the full amount (rs. 4000) at Hubli (Karnataka) woodland showroom. But still not yet received our shoes. Please find the receipt enclosed. Send it asap.
Regards

Order receipt enclosed.

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 655 app rui ki mandi morena mp

Website: Woodland

I return item because quality not good

My phone no. [protected]

My a/c no..[protected]

Ifsc code hdfc0003661

Bank branch gwalior

Woodland customer support has been notified about the posted complaint.

View replies

vidya academy

Feb 14, 2021

My order woods shoes but item quality not good

I return shoes because item quality not good

I try return item before 4to 5 days and costomer care no. Try many times no contact. Costomer care

vidya academy

Feb 14, 2021

I recieved shoes but item not match images

I return item quality not good pls return this shoes costumer care no.not contact i try many times

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I noticed that, the customer care executives are irresponsible and negligent. My issue of having received a defective item is under pending for last 1month. Even the manager level resource doesn't have an idea of the issue and talks so irresponsible.

I have been asking for the next level escalation matrix to take this issue to the notice of top management. They do not disclose it and always engage time and effort without actually working towards resolution of the issue.

Escalation matrix pls.

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: bharuch

My Self Jay Patel, I Have Purchase Shoes on 19th Feb 2020 in Lucky Footwear, in last 6 month i have continues follow with shopper / Lucky
Footwear regarding my shoes issue. but every time he not accept my complaint. so I requested to you please solve my problem, of this meter. I Question you why change color only one shoes. its defected piss. please solve my. in my life i have first time purchase highly amount shoes. my mob No. is [protected].

Woodland customer support has been notified about the posted complaint.

Feb 18, 2021

Updated by jay b patel pls update my complains.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered jacket from Woodland website but it was loose so I asked them to return the product.I am writing mails to them from past one month but they are not responding to the mails.
I have also called them but calls are being disconnected after IVR options. Nobody replies to mail and nobody answer calls.

They have return policy to ask for return the product within two days of receiving the product.I followed all...

Helpful

Found this helpful?

1 Comment

Quality of rivets are bad . they cut the laces in two three days only . And these laces are not available at their stores only

sanjay jain
delhi
[protected]

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought woodland jacket from woodland online store but i received the product with spots on it. I have trying on [protected] for last two days but call is not being attended .Have sent mail also on estore but no reply. I want to get it exchanged with fresh product.please help me out.
Thank you

Woodland customer support has been notified about the posted complaint.

Feb 08, 2021

Updated by Nuqra I bought woodland jacket from woodland online store but i received the product with spots on it. I have trying on [protected] for last two days but call is not being attended .Have sent mail also on estore but no reply. I want to get it exchanged with fresh product.please help me out.
Thank you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ff17 Chowdhry aakash Enclave aazadnagar mango

Sole of shoes bacame flate

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Near Ram Sagar Mandir Badraw House No 498,ward no 43, REWA MADHYA PRADESH

Please return or exchange my jacket because size is large

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ashish Kumar Pandey, Near Ram Sagar Mandir, Badraw House No 498, Ward No 43,REWA MADHYA PRADESH,486001

Jacket size is so large (XL)
We need L size jacket
But no system shown to return
So please help me and return my jacket

Woodland customer support has been notified about the posted complaint.

Feb 05, 2021

Updated by मन्टू पंडित Return woodland jacket

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bareilly

Dear sir
I was buy a new shoes
But its not fit in my foot so I want return is item .plz my resolve my problem

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: D-38 Cottage Road, Adarsh Nagar

Website: woodlandworldwide.com

I ordered a pair of shoes from Woodland using their online portal on 1st Feb 2021 and it was delivered to me today on 3rd Feb 2021. I ordered a pair of shoes having blue color, but I received shoes of some other different color. The color of the shoes I ordered is clearly mentioned on the Invoice I have attached.

Wrong product was sent to me. I checked the woodland's website and it was clearly mentioned that I can return the product within 48 hours.
To return the product, I have tried to contact woodland support on their helpline number but it is unreachable. I have also wrote and email to Woodland on their official ID but I have got no reply. I want to return this product but no one from the company is listening to me.

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have received my order today but the boots look like either they have already been used by someone earlier or it is a very old stock for the color on the boot have decolourised to a very visible extent . I don't think even you can call these new products

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Woodlandworldwide.com

Pls go through the image attached herewith regarding the complain against woodland.

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Worst experience ever...
Is that what woodland is known for?

I've been trying to return the shoes.
but you guys aren't replying on email and reading mail properly ?

I wrote to them for a reverse pickup on 9 jan till date they are playing on emails not responding properly

I like the product on website then order was placed however I have fit issue thus asking to return. That’s very simple

Don’t understand why they are taking much time to respond on mail even.

Why they are not providing services to customers

Feb 10, 2021

Complaint marked as Resolved

Till date there is no response on my complaint

Woodland customer support has been notified about the posted complaint.

Feb 10, 2021

Updated by Shivsep Till date there is no response

Feb 17, 2021

Updated by Shivsep There is no response so far

View replies

Shivsep

from Noida, Uttar Pradesh

Feb 6, 2021

There is no update yet ...

Shivsep

from Noida, Uttar Pradesh

Feb 21, 2021

Literally the worst customer service I have ever experienced in 15 years. I ordered an item in January, to which I was told it can be return. However they are not responding now ?? How can they cheat customer through e-commerce

Helpful

3 other people found this review helpful

3 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: Naresh shows shop govt college near ajmer

No change shows a shop man [protected]

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Room no 8 mumbai 400051

Hii team my name is pradeep mishra 26 jan get new shoes but shoes back said cut your showroom linking road khar west store keeper name salman same day evening we visit showroom he hold me you come next day same shoes no stock next day we visit exchange but same problume 3time we visit he hold me no i have stock same model if you have not good condition shoes why selling pls slove if you not soled we visit conusimer cort
You you have no same modal pls refund my money
Regards
Pradeep mishra
[protected]

Regards

Woodland customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered the two pairs of sandals online and one pair quality is not good. So, i requested to return the product and refund the amount via email to [protected]@Woodlandworldwide.com and they asked me the images of the product and invoice. I have shared the images via email. But, still there is no reply from woodland. And also try to reach via toll free Num [protected](option 1). But, no one is picking the call. It’s really frustrating.

Thanks,
Karthikeyan.N.M,
[protected]/[protected]

Woodland customer support has been notified about the posted complaint.

Jan 26, 2021

Updated by nmkarthi_keyan Still now I didn’t received any reply from woodland

View replies

nmkarthi_keyan

from Chennai, Tamil Nadu

Jan 26, 2021

Still there is no reply from woodland

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad

Woodland stone manager says "because your leg is big" hence shoes was broken and stiches are gone...

so now the wood land saying that if ones leg is big, we should not buy woodland shoes?? or Woodland doesnt manufacture if ones leg is big ?? btw it was a new arrival purchased in Dec'2020, and the manufacturing date was Feb'2018, which is almost three years old, so is Woodland saying that 3 years product a new arrival ????

i have given the shoes for repair and its been twenty days so far, I wasted calling customer care multiple times and my emails sent to woodland however did not get any response.

Hope someone from Woodland is listening / reading this to take corrective actions.

https://woodlandsucks.blogspot.com/2021/01/woodland-pathetic-service-and-poor.ht...⇄

Woodland Complaints & Reviews

File a complaint to Woodland

Woodland reviews & complaints page 39

Shoes slip on size is very smaller

Post your Comment

Booked shoes on 13/02/2021

Post your Comment

I return item quality not good

Post your Comment

Woodland shoes of woods make

Post your Comment

Left side shoes color change

Post your Comment

Regarding returning the jacket ordered from Woodland website

Leather shoes (G 23777 CAMEL)

Post your Comment

Want to exchange jacket but none of customer care no is being attended

Post your Comment

Sole flat

Post your Comment

Wood land jacket

Post your Comment

Gmt men jackets jc286chgold,xl

Post your Comment

Return issue

Post your Comment

Wrong Shoe received

Post your Comment

Old decolourised uggs provided

Post your Comment

I want to return a shoes due to size issue

Post your Comment

Shoe return

Post your Comment

Only two week use shows and dimaag

Post your Comment

Shoes back said cut

Post your Comment

Regd. to return the product and no response from woodland customer care

Post your Comment

Woodland - Pathetic Service and Poor Quality

Post your Comment

Related businesses