Woodland Complaints & Reviews

I had purchased a pair of woodland shoes in 2014. They were used only for special occasions therefore were used very less. From inside it is as good as new but sole side material is chipping off.. It's in really bad condition. It looks like shelf life of material is finished. The sole material of the shoes is too bad.
Request you to register complaint. Repair/ replace the shoes.

I bought winter jacket from woodland store patna. They sold it promicing that it will keep warm but jacket i bought is not keeping me warm, and they are not ready for exchange or refund when i visited their store again rather they insulted and humiliated me. They don't care about customers satisfaction they are just money suckers.
Details are in bill

Dear sir

This is with reference to our purchase at your panipat store. We had recieved a message from your company on 15/12/2017 of offering a discount of flat 40% to 50% on mrp while mrp is including gst after billing what we saw was that you have charged 12% to 18% gst on the discounted amount. Thus this is not flat 40% to 50%we have puchased on the same date of message vide bill no :201706n074c02365 & 02367. "woodland"sale @ mittal mega mall only panipat, flat 40% to 50% discount on garments & footwears call [protected]@[protected], 4015385
Kindly take note of this and take neccessary action asap ashok bansal-[protected]

Dear sir,
This is with reference to our purchase at your panipat store. We had received a message from your store on 15/12/2017 of offering a discount of flat 40% to 50% on mrp on garments & footwears while mrp is incuding gst. After billing what we saw was that you have charged 12% to 18% gst on the discounted amount. Thus this is not flat 40% to 50%.
We have purchased on the same date of message vide inv no - 201706n074c02365 & 201706n074c02367.

Kindly take note of this and take neccessary action.

Ashok bansal
[protected]

This is dr gautam s makadia, rajkot... I'm a regular customer and was big fan of your quality shoes, till recently... When i've purchased one pair of woodland shoes from your authorised showroom at - yagnik road rajkot.. Believe me quality of your shoes was so poor that its stitches are removed spontaneously even though i've worn it for hardly 2/3 times... This is ridiculous... It should be the matter of shame for you people;who are claiming to be having the best shoe manufacturer around the globe... This is my cell no.-[protected], [protected].. I recide at rajkot... Kindly correct your mistakes asap... I want them replaced or get refund without any much delay.. Thank you...

I had purchased woodland shoes but it may not comfortable to wear as due to lumber pain to me. So if any offers to replace or repair. Please provide helpfully i will ready to pay the charges of any need. Please provide any type of customers care help centre who will help me to resolve my complent issue. I will be gladful if any type of help provide to me by mail etc
Thank regard

Dear woodland team,

Let me start with your starting line from the last mail - "dear customer,

Thanks for being associated with woodland & sharing your valuable feedback."

Firstly,

1. Do you really feels thanks or just for the sake of protocol you are bound to do this?
2. What kind of service is woodland india providing to its customer now-a-days? If its the same which i am getting then the condition is really thinkable..!!

*i would really like you guys to answer the above questions.*

Now coming to my issue, it has been more than a month now, since i updated my issue to the online care & more than a month via offline turn-abouts.
I am really not able to understand whose fault is this? I have submitted all bills, went via a proper channel, followed correct procedure to claim warranty, patiently waited for corrected product.

Still the issue is same.
The right side of shoe of the pair is degraded and lining has been developed over it while the other shoe of same pair is wonderfully ok. ​​​​​​

Yesterday, after waiting for more than a month when i went to collect my shoes, the exact same pair of shoe which i submitted for defect were again returned to me claiming to be repaired. Does woodland has started assuming that the customers are fool that they cannot even make out about simple polishing of product?

Eagerly waiting to get a callback from your team.

(The same has been conveyed over mail also and in person also at the store.)

Hi,

The sandals i bought are of cost rs. 2495 and they got damaged pretty early as the sole started ripping off. Now do i have any chance if replacing or getting them repaired as it is still under warranty. I am giving the purchase and invoice details below. Please resolve it or let me know if i can get them repaired some how. But it is unfair to sell a branded product for a high price with such quality.

Invoice number :23952/2016-17/103260
Date of purchase :[protected]
Warranty : 1 year

Regards,
Sabarish

Product purchased on 19 jan 2017 worth ruppes 2900.
For utilisation in/during event only.
In the month of mar-apr it started rupturing from the bottom of the sole.
Towhich complaint raised via twitter and a response to repair was received.
Submit at store and received, which has a problem with the new sole.. That is broader from inside.
Again in month of nov. It started loosening the pasting to which report at twitter and ask me to submit at store.. And as the store is under renovation mode therefore it has been delayed.. For repairing more then 15 days..

The worst product in leather-boots, i have received/experienced at this time even unnecessary delay has nothing connection in service..

Dear sir/madam,

I have purchased woodland shoes from fate shoes dombivli east on 8-oct-2017.

Art# gc 1098111w13, color: olive green.

After using for approximately a month we found a several holes in shoes and sole is detached for one shoe (Please find the attached images set1).
We have reported same to store, they have kept it for a week and sticked non woodland sole to shoes and returned today.
Please find the attachment post fix (Set 2).

We are not happy with this sloppy work, we expected replacement or fix with original woodland material.

Please address the issue and take necessary action.

Sir,
I bought a woodland shoe model no 1781115black40 on 24/10/2017 from the saharanpur woodland store bill no:s201709no35001251. On 20/11/2017, shoe damaged especially in soul it completely tear off. I contacted to customer care for service but they inform that soul can't be replace for this model. The price of this shoe is about 3995/-. Even for local shoe make's soul can last for 2 to 3 years. So that how i believe in woodland for next purchase. Please take care my compliant and do needful at your earliest.

Thanks and regards
Mohd bilal
Mob.[protected]

I brought a WOODLAND KHAKI CASUAL SHOES ON 6 JAN 2017 FROM TATA CLIQ WEBSITE .
SELLER REF.NO. AERO-1
INVOICE NO[protected]

I AM Mithelesh Pandey. My shoes sole is completely cracked at the bottom.
Honestly I had wore it as many as 7 days .
It's so bad .

I hope you people would look into it. And kindly deliver mine replaced pair of shoes as soon as possible.

Thank you

Sir,
I bought a woodland shoe model no gc0554108y15 on 06.08.2016 from the kannur woodland store bill no:s095csh[protected]. On 06.12.2017, shoe damaged especially in soul it completely tear off. I contacted to customer care for service but they inform that soul can't be replace for this model. The price of this shoe is about 4500/-. Even for local shoe make's soul can last for 2 to 3 years. So that how i believe in woodland for next purchase. Please take care my compliant and do needful at your earliest.

Thanks and regards
Sithin k
Mob:0091 [protected]

I have purchased a black shoe 9 no. For rs.2120 from woodland retail shop m/s aero club (Woodland) no.38 (Lko-4) shop no. 34-a, chandralok colony near kapoorthala, aliganj, lucknow vide bill no. 201709...01389 dated 18.09.2017. The said shoe was very tight on upper portion. I have lodged a complaint to the said shop and deposited my shoe to them on 20.09.2017. He gave a receipt for this bearing no. H/22 dated 20.09.2012. Today 0n 01.12.2017 the shoe has been delivered to me. I tried it at the shop and tender my dissatisfaction to them and returned the said shoe to the shop. The misbehaved with me. I have written my complaint on the complaint register.
It is, therefore, requested to look into the matter and my amount of rs.2120/- may be returned me at the earliest.

Sincerely yours

A. I. Abbasi
B.1/251, sector g sahara state road, jankipuram
Lucknow-226021
Mob.[protected]

Hi Team,

I have brought woodland sandles 31st of August the quality was worst and I have never seen such type in woodland before. The upper layer was gone within 45 days o[censored]sing. This is really very shameful to Woodland brand.people around be started asking is this a duplicate product.this is really ashame to your customers

Added screenshot of my order.

Regards.
Sai Kiran Y

I have brought one shoe: khaki leather sneaker shoe from woodland show room from bhubaneswar in 2016. But after wearing it about three months, the sole of the shoe got cracked of both the shoes it is beyond my expectation.. It was used only in the office. Now it kept idle. Since the leather portion looks new i want to refix sole.

Kinly advise me what to do?

I purchased mountain shoe from woodlands shoe shop at bengaluru during jan 2012. I was using for trekking purpose only, so it was used only occasionally. While i climbed a hillock in jul 2017, the shoe sole came out on the way. Immediately i packed and safely brought to woodlands shoe shop in palayamkottai to do the needful services. They took nearly 4 months and returned the shoe without its sole presently. I am shocked by this irresposible service with woodlands. Kindly rectify the loss incurred by us.
Mail us back to [protected]@gmail.com

Dear sir.

I was purchased woodland shoe from airoli sectot 10 navi mumbai dt 3rd march 2017. But both shoes sole broken. I show to airoli store manager on 8th october 2017 and he was sent to for repair to woodlands office. But today they are returned me without repair and said we don't have sole.

Kindly suggest me what can i do now..?? Because i spent rs 3150. I am regular customer of woodland

Lot time i tried custmer care no but no budy replying..

Regds

Ramesh

[protected]

As i am an old customer of woodland want to notify you about your recent product which i bought 3 mar 2017. I bought the thermal jacket for my denmark trip. This is my 5th woodland jacket but i never faced this kind of situation. I carry my bag-pack after wearing this jacket and the moment i walk the jacket is scratched completely in that part which is a contact of below part of my bag pack. It looks weird now from the backside of my jacket. I have used the woodland jacket with my bag pack many times and it worked great. This time woodland disappointed me as woodland is famous for its quality product across the globe. This time i have very bad experience with woodland. Please let me know if you can exchange this or repair my jacket. I attached my original receipt and jacket current defected area. Hope woodland will take care of their regular customer and improve the quality of the product. https://twitter.com/messages/media/[protected]

I have purchased shoe on[protected] which was on discount. I paid amount of rs 2061 for it. As it has some leather crack i asked for replacement. When the replaced shoe came the shopkeeper is demanding for extra money saying the discount value has got changed. I don't understand, as i have already paid the amount why should i have to again for the replacement shoe. I have attached copy of bill and repair slip.