Woodland Complaints & Reviews

Purchased woodland sandals from Paytm and within six months the sandals flip started tearing apart and later the velvet part also got into worst conditions and no vendor is providing service from 5 months at-last some vendor agreed to give paid service . seeing the sandals he told me that sandals is in poor conditions and actual you can complaint about the same as its within warranty period and since you have purchased it online No-one is providing service. initial i tried to contact Paytm they asked me to contact woodland showrooms for service and showroom people asked to contact online. finally i didn't know where to go so continued to check in all the service centers until yesterday who accepted to give paid service.

Dear Sir
I had make a order for woodland shoe and order no 1039464 for Rs 2076. dated 14/01/2017
Massege came that my payment was not successful but amount has been debited from account so pls confirm my order or refund my money because Bank told me that Rs.2076 has been transferred to you .
Pls solve my problem and reply soon for status.I registerd a complaint with [protected]@ woodlandworldwide.com but there is no response yet .
Thankfully.
Mayuresh Tripathi
[protected]

I purchase a shoos of one pair footwear from your showroom at 28-jan- 2017 from city abohar state punjab india.the pair was defected so i want to change the piece . i attached the photo of defected peace. i purchase this pare on 50% discount.change as soon as possible .
this is your folt you sell defected piece on showroom. you mislead the customer.
the article no is R1G4035W13
Colour is KHAKI
this is humble beseech you.
my address is vpo danger khera techil fazilka dist fazilka city abohar state punjab 152122 india
my contect no [protected]
my email id is:- [protected]@gmail.com
mainpal.[protected]@gmail.com

I bought the Wood shoes from the Woodland stores, Jodhpur, Rajasthan. I am utter surprised that the sole of shoes cameout from top leather portion of the shoes (see pics of broken Shoes). Moreover the material of the sole became brittle. Thus the shoes are of no use.
I request you either refund money/replace the shoes, immediately.
Your esteem Customer
Dr. Rikhab Raj Bhansali
Mobile no. [protected]
12/3, CHB, Nandanvan,
Jodhpur, 342008
Rajasthan

Dear, sir, i have recently brought a woodland shoes in the month of december from a shop near to my house.
my name is - amresh kumar, from bihar and the shop is in my town at Dalsinghsarai, dist - samastipur, pin-848114, .all details of shoes and the shoes picture i upload below.please solve my quey sir .it is brand new as i it only two day after purchasing it ..for more information my mob no-[protected], [protected]@gmail.com...

I had purchased a woodland shoe on 15th december 2016 through hooda associatevide invoice no.2904 dated 15th dec 2016 for rs..2880/-

Within a span of a month, the stitches from the shoe had come out. On 14th january 2017, i went to the dealer with the shoe and he had promised to repair the same and give it to me. When i went to collect the repaired shoe, i was surprised to find that some other customer’s shoe was given to me. My complaint number was also not marked in the shoe.

Now i have refused to accept the other customer’s shoe which was forced on me.

Will you kindly look into this matter and instruct the dealer to replace the shoe with a new one and it has not lasted for even a month.

Awaiting for a favourable reply

Arvind rane
[protected]

I ordered one woodland shoes through the woodland website on dec 27th, 2016. I have been told that my order was cancelled due to product quality issue and agree to refund the money back to my woodland wallet. I have not received it even i waited for 7 working days. When i called their customer support at [protected] again i was told that it will take much time due to your website upgrade.

When i called them back i was told by the woodland representative that i will get the money back to my credit card which i haven't got it after 13 days.

Pradeep rajkumar
[protected]
Ordered for rs. 1575 / my order id was 252266
Ordered through login : [protected]@gmail.com

HI,

I purchased a pair of anklet boots on 14th Jan.2017 - model GF1658115- Bordeau colour anklets from the woodland store at phoenix market city mall. I normally wear the shoes with an orthoheel insole for comfort as i work long hours. When i got home and tried the pair (size 42) with the insole it was loose. On enquiring on availability of a size 41 I went to the Borivali store to exchange the size. The store person their named Rajesh gave me size 41 which fitted perfectly. On getting home I realized that the stitching on the inside of the shoe under the tongue was ripped and torn. It is not visible from the outside but totally damaged on the inner lining. I cannot use the pair as it will tear further on walking. I informed the Borivali store regarding the same but they are not even apologizing for selling me a defective pair. I want a refund as i do not like any other pair so I refuse to exchange for any other pair or else give me a fresh pair.

I purchased woodland khaki boots on Dec 19 2016 through snapdeal and woodland khaki polish from a woodland outlet(Bangalore).

After applying the Polish the shoe color turned into light green from light brown.

I raised my concern to woodland care and got a response stating to submit the shoe to the nearest woodland outlet and decision of repair/re-finishing will be taken by experts after looking at the condition...

Respected sir/madam

I am using woodland OLIVE SANDALS SINCE 3 years..i given for service to Past (pasting) of sandals in

(Woodland
Address: Shop No. 39-1-28, Bandar Rd, Opposite Gateway Hotel, Labbipet, Vijayawada, Andhra Pradesh 520010
Phone:[protected]
Hours: Closing soon · 10AM–10PM)

these franchise people cheated me they take 1 month time to pasting...but its not pasted THESE PEOPLE JUST PASTED WITH FEVI KWIK and given to me...its very bad of WOODLAND BRAND...i want complete reason for it...please do needful...
Thank you,

Regards,

K Ramesh,
krishna district, vijayawada, andhra pradesh, india, pin-520002
mobile:+91 [protected]
Mail id: ramesh.[protected]@yahoo.com

I purchased a jacket from woodland store located at Mandi, Himachal Pradesh and since I first weared it I noticed its fabric is sticking to my cardigan n sweatshirt.
Manytimes I complained regarding this fault at the store from where I bought it but they didnt took it seriously n they just say we cant do anything regarding this, it may be the default piece u got.
But I didnt paid for d defaulted piece then why should I compromise.
I think woodland should look into this matter coz people trust n dts vy we spent money to buy.
I request Woodland to plz solve my issue n replace my jacket which z worth Rs.12000.

I bought a copper coloured winter jacket from the woodland store in Roorkee, Uttarakhand, India on January 7, 2017. Today, 19 January, hardly 12 days after the purchase, I was sitting in my room, working. when I suddenly noticed my jacket burning by the sunlight penetrating through the window! I must have been late to observe it, for all the layers in the jacket got burned already. this incident is very disappointing! I being a student, spent my meagre savings for this jacket, trusting the quality standards of your company. and now this incident has left me questioning your quality standards. I demand immediate replacement and compensation for serving me such poor product.

I purchased sweatshirt from omaxe mall patiala and when tried at home its border were very loose
I asked salesman at Model Town store to replace my piece ana send it to urban estate store but somehow by mistake the piece was sold
Now I m saying from a month to arrange me the piece but I m nt getting any solution
My mistake was to do shopping frm woodland

I have purchased leather belt around 4-6 months back. The top layer is now chipping off like a local non leather product. Raised a ticket showed it to Jayanagar 4th block Bangalore showroom. I didn't had bill as I didn't anticipate defective product, where as from the belt it's evident that it's brand new which is also confirmed from store. I submit it to quality check team, received a call after 2-3 weeks and then the caller from quality check team denied to find a defect and couldn't find the defect. He kept on telling same statement that' there is no defect. This was visible from naked eye the top layer being chipped off and wrinkles all over which was not only visisble to me but also from woodland store guys.
To check I then asked the person the color and number of holes in the belt, he stammered and answered wrongly. Ultimately the belt was not at all with him and simply was giving a generalised statement. I requested him to transfer the call to his superior, which he evidently didn't do and disconnected the call. Same belt was later sent to store and I had to collect it without any fixes.
Couple of things not right here :
1 - No monitoring or validation on any persons decision.
2- No proper hirerarchy or call recording in place, so the caller is the boss of the company and he decides on all even in the company reputation towards a customer.
3- Support system miscerabal failed in your model, no customers trust after purchase.
4- Normally every company has a system to track the purchases on the mobile number. Very basic, this is also missing and you expect the customer to persist bills.

I am happy that i had a bad experience with a small product. This helped me to decide to NO more go with woodland for any products until the model is set right and they start hearing and working towards fixing issues of all the people who raised issues.
My Details:
ChandBasha.

Sir,

My woodland sandal is broken one starap and sole damaged I visited two time at woodland showroom at thrissur Kerala...That are two times repaired but still the sole not fix strongly. Now I am today visited another woodland showroom at sobha city Thrissr, kerala..and the sales person said again we will repair..kindly solve this problem permanently.. Kindly replace new sandal to me

Thank you
Mobile number [protected]

Dear sir/madam,
I have purchased( 3695rs) woodland shoes before one year and it was defective( 17/7/2016 )and I have return the product but I doesn't get any respons from your side and I went to the showroom and I got the product but Which was not mine. therafter no response form you, I have complain many times but not getting apppropiate solution and I have to take some legal action regarding this.

thanks

I had purchased the woodland shoe from Jalandhar (MBD mall) on 23/12/16 and within two days its sole stopper got removed also I have noticed that the shoe texture was different. Then I called on 26/12/2016 on shop and he replied that just submit the shoe and we will replace or repair it. I went to pickup my shoe on 14/01/17 but the shoe was as it is. I was totally disappointed with the Woodland service and again I returned it to replace and repair. If this time the same will happen then I will go to consumer court.
Repair shoe no. GC- 1096111W13 ( First date of repair slip (14): 30/12/16, second date of repair slip. (15): 14/01/17)

My order is not visible on the cart..my order number is 1037172..I ordered my sandal on 8th Jan.till now the product is not received or even I don't get a msg from woodlands.please make the delivery as early as possible.I have already tried to contact the customer care[protected] they are also not responding.please help me to track my order.my num is [protected]...

Dear Sir / Madam

I have book the following Shoe on 05.01.2017, but till date not received the shoe or any massege. Please arrange the same as early. If you are not despath the shoe, can you give me the 44 size instead of size 43. I am waiting for your reply.

Order ID : 255984

Article

ArticleCode

Color

Size

Quanity

Price

Discount

VAT

PromoDiscount

GB 0433107Y15

FGC0L8004331D019

OLIVE GREEN

43

1

3995.00

1995.00

100.00

0.00

Order Status

ArticleCode

Order Status

Status Date

AWB NO

Courier

FGC0L8004331D019

In-Process

05 Jan 2017

Payment Details

Payment Mode

Payment Amount

CCAvenue

2100.00

Dear Sir / Madam

I have book the following Shoe on 05.01.2017, but till date not received the shoe or any massege. Please arrange the same as early. If you are not despath the shoe, can you give me the 44 size instead of size 43. I am waiting for your reply.

Order ID : 255984

Article ArticleCode Color Size Quanity Price Discount VAT PromoDiscount
GB 0433107Y15 FGC0L8004331D019 OLIVE GREEN 43 1 3995.00 1995.00 100.00 0.00

Order Status
ArticleCode Order Status Status Date AWB NO Courier
FGC0L8004331D019 In-Process 05 Jan 2017

Payment Details
Payment Mode Payment Amount
CCAvenue 2100.00

Thanks & Regards,

Anup Kumar Sen
[protected](M)