Woodland Complaints & Reviews

This is with regard to pair of shoes I purchased from Woodland Rohini Store.

Here is the perspective:
1) I purchased shoes on 07-Nov-2016 pricing approx Rs 4000.
2) Shoes got faulty after a month after some usage. Basically the leather got roughed and damaged although I have used them as normal without any fault/misuse.
3) I showed the same to the shopkeeper on 24-Dec-2016 and they took the shoes from us after a week when i submitted the bill copy, for mending/replacement to the company.
4) I got update from the shop that company has refused to replace/repair the defect - citing that customer has made the damage to the product.

This is highly unwarranted that such a loyal brand is totally neglecting the pain of customer and putting the blame on us.
I am attaching the pics of shoes. Can you please specify how we have misused the product resulting in such defects?
If the product has got defected in just one month then you yourself can see that there must be some defect in leather quality itself.
We sincerely urge to the company management to see that customer loyalty is not dented for such genuine cases. I request to kindly replace the shoes or refund the amount.

Hi Sir,
I purchased Woodlands shoes(S0814.FWR MEN SHOE L22915 BLACK 41) on 02/01/2017 at Himayath Nagar Wood Lands store. At the time of purchasing they told me that 2 years warranty will be given and will be replaced and rectified within 3 or 5 days. After 5 days only the shoes started tearing. When I went to the store the executives didn't pay the attention and spoke to me very rudely. when I contacted customer care and explained my issue, they asked me to contact the Area Manager of woodlands however, they didn't give me his number. I again walked to the store and requested for Area Manager number but they told me that there is no such Area Manager for woodlands. Finally having no option, I requested them for a suggestion. They asked me to return the shoes and wait for one month. They even didn't give any assurance of mending my shoes or refund.

Its a big cheating that initially they told for 5 days max for rectification. Now they are taking one month but no guarantee of rectification or refund.

I would like to get refund of my payment of Rs.2500.50/-

I have purchased one pair of shoes for Rs.2995/- but after discount i was paid Rs. 2058.43/-from aero club jamshedpur, main road bistupur-831001 phone no[protected] vide cash memo no- e002csh161705G42 dated 09/01/2017 sheo model no. gc 1548114 grey 41 wearing the shoes for a week I noticed that left shoe has a eyeled was damage I went to the shop on 23/01/2017 the showroom sales manager told me you come after 15 days i will repair it but i went to 07/02/2017 again sales manager told me you come again after 15 days.

I received the delivery of my online order on 16.01.2017. But, when I opened the packet, it was found to be a different product. ie, a non-compliance to my order.
So I want this product to be taken back by you and to get me the product that I ordered (size 44).

Product that I ordered: FOOTWEAR'S GC 1617114(CAMEL SHOES) FGC0L4016171A013
Order no.: OR[protected]SIZE- 44)

The WRONG product I received: GC 1617114 (KHAKI SHOES)

I had taken the pair of shoes to woodland showrooms @ TRIVANDRUM and KOLLAM (Kerala state). But they refused to replace the product due to the absence of the item in their stock.

I made a number of mails on this matter to care and estore mail ids of woodland, but no satisfactory or active responses from them( worst).
Then I tried many times in customer care nos., no response from line 1 and the lady operator of line 2 was irresposible and she refused to even register my complaint. I became totally fed up with such irritating responses from this customer care for a period of more than two weeks now.

Any how, I require the correct product from woodland, for which only I paid money.
ie, the color of the shoe is wrong- it is not as I ordered.

So pls solve the issue and take action to get me the correct product that I ordered with woodland.

( Product that I ordered: FOOTWEAR'S GC 1617114 (CAMEL SHOES) FGC0L4016171A013
Order no.: OR[protected]SIZE- 44)

The WRONG product I received: GC 1617114 (KHAKI SHOES) )

regards,
Jayaghosh P J.

I have gifted woodland shoes to my father and to I am surprised that this shoes have very poor quality of material so that they got tear away from above. I reported this to showroom from where I purchased them but they refused to help by saying that we care about shoes only for 3 months.
It sounds really disgusting that buying 3000 approx costing shoes and company is not even helping in repairing of shoes.

Finally I am writing here in hope that Woodland will help me to get shoe fix or replace.

We as a customer have trust in woodland

1. back leather is difference - (manufacture defect)
2. damage of eyelets - manufacture defect
I am very disappoint with the woodland service. there is a manufacturing defect in the shoes. your company did not change the shoes i dont know the reason why and its bean 1 month and they don't even change the eyelets of the shoes. they are also not informing on timely..they did not even call me once to inform about the status.

Hi, actually few months back I bought a pair of woodland shoes from G-50/1, Abdul fazal enclave part-2, Block G, Shaheen Bagh, jasola vihar, New Delhi. The thing is that now when I am ready to wear these shoes I realise that they are giving me pain on my foot fingers due to this I have to visit doctor several times instead of comfortness I am facing the problems now, so my query is that I have to exchange this item asap and let me know how much time it will take to solve this issue.
Please do needful.

I am fed up from woodland service.As it doesn't maintain the time of delivery.it depends only upon woodland.And whom the people who have given their shoes for repairing they even get wrong information of delivery and they are really fed up!!! My shoes delivery estimate was two weeks approx but it crossed a month ...
Please it feels very yup
I want correct and appropriate information
Please help for it...

Dear Sir

I have purchased one pair of wood land shoes on date 13.12.2016 from Rajshree bhuj, Gujarat, But before few days the tongue of the shoes got teared, I went to the shop back, a negative answer came from him and i was told to file a complain by him.

I have also tried on your tollfree number but it is continuously busy

Pls do the needful at your end

Purchased woodland sandals from Paytm and within six months the sandals flip started tearing apart and later the velvet part also got into worst conditions and no vendor is providing service from 5 months at-last some vendor agreed to give paid service . seeing the sandals he told me that sandals is in poor conditions and actual you can complaint about the same as its within warranty period and since you have purchased it online No-one is providing service. initial i tried to contact Paytm they asked me to contact woodland showrooms for service and showroom people asked to contact online. finally i didn't know where to go so continued to check in all the service centers until yesterday who accepted to give paid service.

Dear Sir
I had make a order for woodland shoe and order no 1039464 for Rs 2076. dated 14/01/2017
Massege came that my payment was not successful but amount has been debited from account so pls confirm my order or refund my money because Bank told me that Rs.2076 has been transferred to you .
Pls solve my problem and reply soon for status.I registerd a complaint with [protected]@ woodlandworldwide.com but there is no response yet .
Thankfully.
Mayuresh Tripathi
[protected]

I purchase a shoos of one pair footwear from your showroom at 28-jan- 2017 from city abohar state punjab india.the pair was defected so i want to change the piece . i attached the photo of defected peace. i purchase this pare on 50% discount.change as soon as possible .
this is your folt you sell defected piece on showroom. you mislead the customer.
the article no is R1G4035W13
Colour is KHAKI
this is humble beseech you.
my address is vpo danger khera techil fazilka dist fazilka city abohar state punjab 152122 india
my contect no [protected]
my email id is:- [protected]@gmail.com
mainpal.[protected]@gmail.com

I bought the Wood shoes from the Woodland stores, Jodhpur, Rajasthan. I am utter surprised that the sole of shoes cameout from top leather portion of the shoes (see pics of broken Shoes). Moreover the material of the sole became brittle. Thus the shoes are of no use.
I request you either refund money/replace the shoes, immediately.
Your esteem Customer
Dr. Rikhab Raj Bhansali
Mobile no. [protected]
12/3, CHB, Nandanvan,
Jodhpur, 342008
Rajasthan

I had purchased a woodland shoe on 15th december 2016 through hooda associatevide invoice no.2904 dated 15th dec 2016 for rs..2880/-

Within a span of a month, the stitches from the shoe had come out. On 14th january 2017, i went to the dealer with the shoe and he had promised to repair the same and give it to me. When i went to collect the repaired shoe, i was surprised to find that some other customer’s shoe was given to me. My complaint number was also not marked in the shoe.

Now i have refused to accept the other customer’s shoe which was forced on me.

Will you kindly look into this matter and instruct the dealer to replace the shoe with a new one and it has not lasted for even a month.

Awaiting for a favourable reply

Arvind rane
[protected]

I ordered one woodland shoes through the woodland website on dec 27th, 2016. I have been told that my order was cancelled due to product quality issue and agree to refund the money back to my woodland wallet. I have not received it even i waited for 7 working days. When i called their customer support at [protected] again i was told that it will take much time due to your website upgrade.

When i called them back i was told by the woodland representative that i will get the money back to my credit card which i haven't got it after 13 days.

Pradeep rajkumar
[protected]
Ordered for rs. 1575 / my order id was 252266
Ordered through login : [protected]@gmail.com

HI,

I purchased a pair of anklet boots on 14th Jan.2017 - model GF1658115- Bordeau colour anklets from the woodland store at phoenix market city mall. I normally wear the shoes with an orthoheel insole for comfort as i work long hours. When i got home and tried the pair (size 42) with the insole it was loose. On enquiring on availability of a size 41 I went to the Borivali store to exchange the size. The store person their named Rajesh gave me size 41 which fitted perfectly. On getting home I realized that the stitching on the inside of the shoe under the tongue was ripped and torn. It is not visible from the outside but totally damaged on the inner lining. I cannot use the pair as it will tear further on walking. I informed the Borivali store regarding the same but they are not even apologizing for selling me a defective pair. I want a refund as i do not like any other pair so I refuse to exchange for any other pair or else give me a fresh pair.

Respected sir/madam

I am using woodland OLIVE SANDALS SINCE 3 years..i given for service to Past (pasting) of sandals in

(Woodland
Address: Shop No. 39-1-28, Bandar Rd, Opposite Gateway Hotel, Labbipet, Vijayawada, Andhra Pradesh 520010
Phone:[protected]
Hours: Closing soon · 10AM–10PM)

these franchise people cheated me they take 1 month time to pasting...but its not pasted THESE PEOPLE JUST PASTED WITH FEVI KWIK and given to me...its very bad of WOODLAND BRAND...i want complete reason for it...please do needful...
Thank you,

Regards,

K Ramesh,
krishna district, vijayawada, andhra pradesh, india, pin-520002
mobile:+91 [protected]
Mail id: ramesh.[protected]@yahoo.com

I purchased a jacket from woodland store located at Mandi, Himachal Pradesh and since I first weared it I noticed its fabric is sticking to my cardigan n sweatshirt.
Manytimes I complained regarding this fault at the store from where I bought it but they didnt took it seriously n they just say we cant do anything regarding this, it may be the default piece u got.
But I didnt paid for d defaulted piece then why should I compromise.
I think woodland should look into this matter coz people trust n dts vy we spent money to buy.
I request Woodland to plz solve my issue n replace my jacket which z worth Rs.12000.

I bought a copper coloured winter jacket from the woodland store in Roorkee, Uttarakhand, India on January 7, 2017. Today, 19 January, hardly 12 days after the purchase, I was sitting in my room, working. when I suddenly noticed my jacket burning by the sunlight penetrating through the window! I must have been late to observe it, for all the layers in the jacket got burned already. this incident is very disappointing! I being a student, spent my meagre savings for this jacket, trusting the quality standards of your company. and now this incident has left me questioning your quality standards. I demand immediate replacement and compensation for serving me such poor product.

I purchased sweatshirt from omaxe mall patiala and when tried at home its border were very loose
I asked salesman at Model Town store to replace my piece ana send it to urban estate store but somehow by mistake the piece was sold
Now I m saying from a month to arrange me the piece but I m nt getting any solution
My mistake was to do shopping frm woodland