Woodland Complaints & Reviews

As i ordered a woodland shoe last night paid by paytm wallet through ccavenue payment method, were i didnt recieved any kind of mail from woodland regarding order, its look like cheating with people payment deducted but no mail. Or text provided by woodland. Even dont know whom to talk about issue i called to ccavenue customer care they said payment was successful full from my side talk to woodland and mail to woodland there is no reply, even we cant find order on woodland website so that i can cancel
Please let me know where is money gone, or where is order i placed on woodland website

I am Ajeesh and I have purchased a boot from from woodlandworldwide.com, and i got a confirmation notification mail from ccavenue.com after payment.Also amount is debited from my account but there is no reply or confirmation mail from woodland regarding order/shipping information. order details and while I search order number(Which is in notification mail sent by cc avenue) then no such order is there while searching in woodland website

I have ordered boots in woodlandworldwide website and payed amount through credit card.I have received the reference code from woodland to my mobile.How can i check my delivery status and when can it be delivered?
can anyone help me out in solving this problem and did anyone faced the same problem like this ? if faced what steps have you took to collect the product or get back the paid money.
my reference number provided is...

Dear Team woodland

Every time I am lodging online cmplaint there is a computer generated response, however there is no transparency on what is happening I need complete dispatch details of my order as below

Order ID : 247285

Article
ArticleCode
Color
Size
Quanity
Price
Discount
VAT
PromoDiscount
GC 1504114
FGC0C3015041A010
BROWN
41
1
3495.00
1398.00
104.85
0.00


Order Status
ArticleCode
Order Status
Status Date
AWB NO
Courier
FGC0C3015041A010

Payment Details
Payment Mode
Payment Amount
PaySeal
2202.00


--
Amit Kumar Rajak
ABM-Gen Care-Jabalpur
Abbott Ind Ltd.
MOB-[protected]

I am repair the shoes against eyelets, from dhanbad woodland centre. repair slip no .110 date . 25.12.2016, article no .GB0706109, size .40,
But dealer has not received the because he says woodland not repair the shoes,
but I pressure the dealer employee, my risk send the shoes repair centre.
so, please kindly repair the shoe and look this matter.

Thanking you

Enclose : Repair Slip

Few months back I had bought shoes from your shop and as these was some issue I had given it for repair and i followed you people to send the shoes through courier and you said you have been tied up with DTC courier service and not tied up with the professional courier.and told me to send the scanned copy of the receipt and there was no response even after doing that.

I am staying around 500 km from Bangalore. and when i came second time to Bangalore on some official work and went to shop asking for shoes with the receipt i was told that its been long time we don't know where the shoes are and now the manager has been changed so we cant process with the old orders .

We spend thousands together money to buy your product and you people are thinking to send it through the professional courier and no proper response even after so many follow ups through mails and personal visit to the shop.

With the great concern and the respect over the popularity of your product i am personally dropping you mail to help me on this. Else i will make it viral and i had to take next step over this.

Please do the needful on priority. we are ready to show the bill and receipt if you want.

Thanks,

Hi,
I am Dimpal Kumar Baishya, I have purchased a shoe ( ITEM CODE :GB 0433107Y15 COLOR:CAMEL SIZE : 41) from woodlandworldwide.com, and i got a confirmation mail from ccavenue.com after payment.but there is no reply or confirmation mail from woodland regarding order/shipping information. order details as follows,

Dear Customer,

You have received an order on http://www.woodlandworldwide.com
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by e-mail at : [protected]@woodlandworldwide.com.

For your convenience, we have included a copy of your order below.

Order # Order Date Order Amount
249883 Dec 24, 2016 2100.00

Billing Details

Customer: Dimpal Kumar Baishya | [protected]@gmail.com | [protected]
Address: House No.12, Dr.Binay kr.Tamuli Path, Gotanagr, Jalukbari, Ghy-13, Guwahati, Assam - 781013, India
Customer IP: 47.29.191.132
Pay Mode: DEBITCARD - State Bank of India
Bank Ref #: CCADL1RDC579
Instructions: None

Shipping Details

Contact Person: N/A | N/A
Address: N/A, N/A, N/A - N/A, N/A

Please do the needful.
with Regards,
Dimpal Kumar Baishya

Hi,

I have bought woodland canvas shoes on 16 Oct 2016, this is very high price of shoes but quality is not good.
I have issue in quality of shoes in which the sole of shoes has been abrade within two month only. I trust in woodland quality. when i wear shoes, i feel disbalanced .
i am old customer of woodland and i faced this issue first time, Therefore as per company policy i want to claim on woodland shoes quality that replace of this shoes as soon as possible or assist me.on this issue.

ITEM CODE - GB 1543114
i have purchased a boot from woodland showroom, lulu mall edapally, cochin.
i asked for size 7 and they gave me size 6. i wasnt able to notice it at the begining and only realized that it was 6 when i got slight skin injuries after wearing it.
In my bill it was mentioned that they sold me size 7 shoes.
i need a replacement for the same with size 7

I did order woodland shoe but order was not confirmed and payment done successfully. Its not even generated the order id or anything. The dealer name is AERO CLUB(Woodland) and the payment of RS. 2265. Kindly check and let me know whether the amount will be refunded or ordered product will be deliverd? and Contact as soon as possible, details are mentioned below.

Contact Details:

Mobile: [protected]
Email: [protected]@gmail.com

Hi,

I bought an woodland shoe on 10th December 2016 from an woodland outlet located in Basaveshwarnagar, Bangalore- 560079. There was an offer up to 40%off

The shoe is just 7 days old and the stitches have come out, when i took this shoe to the outlet the sales guy is easily trying to convince me that if you buy shoes when it has an offer of 40% it is supposed to have some defects, what does he mean ..?? Can you people charge 2400rs for a shoe, which has defects and cheat the customers by showcasing poor quality shoes with an offer for that ..??

I agree if there is a long use of the shoes it tends to worn out but i repeat its only 7 days old, its woodland known for its toughness how can it be so poor in quality?
When i argued with him for the replacement as it is only 7 days old he is saying it can only be replaced only if there is any damage to the sole and leather, please tell me how can a shoe be complete only with leather and sole ain't the stitches(thread) important ?

I demand an explanation and a solution for this, please tel me what am i supposed to do with this shoes which is worn out within 7 days? And to get this stitched he requires 1week of time ?? Please find the attached photos of your (WOODLAND) branded shoes!!!

Completely unhappy with the quality of the shoes and also with the way the sales guy reacted, i would appreciate woodland if you guys come up with an solution for this.

I have purchased 2 no men's jacket and the mrp tagged was r's 4870 and 3745 and the show room offers 40%dicount. The 40% discount bills were very where pasted and also on the rack but while billing they cheated and offer only 15% saying that the mrp written on the article was already 25% dicount. Now how can a consumer know that the mrp written was after discount. I was forced to pay more and i feel cheated.

Dear sir/madam,

I purchased woodland shoes on 29/09/2016 ref no is w1260sh[protected] from aero club, mumbai vashi inorbit mall g21 (Ground floor) in-orbit mall, sector 30a vashi navi - mumbai, tel : +91- [protected].

I wore for couple of months and shoes is getting ripped of i been to woodland showroom and they repaired (It took it 1 week), after using 2-3 times it got ripped from corner. Again been to showroom but the manager refused to change the shoes and given senseless explanation i requested them i don't want my money back instead of this pair of shoes give me another shoes. I can't come every weekend.

Not happy at all. They said it has 3 months warranty if something will happen to shoe they will change. Waiting for the reply.
Can somebody please help me out. This kind of ppl are keep on playing with customers. They never scared from the complain. They have no manners how to talk to the customers. Please help me out.

Thanks and regards,

Chetan chundawat
[protected]
Che. [protected]@gmail.com

Sir/Madam,
I am Tanmoy kumar sheet, placed an order in your side on 16th Dec, 2016.I yet to get any confirmation mail by mail.My order id:1036657.I also paid order amount Rs-1890 by credit card on that day.I also unable to track my order as it shown no such order.
Please confirm the order and shipment also.

Thanks,
Tanmoy Kr sheet
Contact:[protected]

I am feeling cheated after buying a shoe from woodland aero club, kolkata - rajarhat, city center, new town. I bought the shoe on 09/12/16 for rs. 4995/- but after returning to dhanbad next day when i checked the same at woodland store at bankmore dhanbad, the same was on 40% discount. I got loss of 1600/- approx. How can different offers, discounts, price prevail for the same products at woodland stores?

Prodipto. [protected]@gmail.com
[protected].

I have purchased woodland shoes of cost rs. 2870 on 10.12.2016 from sale at show fair, amroodon ka bagh, opp. Amar jawan jyoti, ambedkar circle, jaipur. I have paid the payment twice by swaping debit card. I have already verified my acvount statement that the payment has made twice. Wt should i do for refund of my excess payment. I also told this to the woodland representative present there but he told me that the doubled payment shall come in account in two days. But after passed away five days, i have not got my payment in my account. Please do the needful.

Hi team,

I purchased woodland "khaki lifestyle shoes art mgb1219112khk" shoes from inorbit mall hyderabad but after using just for about 2-3 months the conditions of the shoes is getting worse. Many white spots appearing on the shoes. Now its very difficult to identify whether they belongs to such a reputed brand 'woodland. Really disappointed with the quality of the product.'

Looking forward to hear from you asap.

Thanks
Dharmendra
Mob-[protected]

I had purchased a woodland jacket(cream color-JC110) in the last season. The jacket was kept safely in a suit cover. Surprisingly enough when taken out in the current season the jacket has faded from here n there developing a dual color tone thence rendering it unwearable. Kindly look into the matter and arrange to replace/refund at d earliest.
Regards

I bought woodland sandals (T0013.FWR.MEN SHOE SG 1500 ASSR 00) from a factory outlet in Sarita Vihar, New Delhi on 06.11.2016. After wearing it only for just one day, the plastic hooks of both the sandals were broken. The Manager at factory outlet refused to replace the sandals and instead suggested that they can get them repaired. I submitted my sandals at Ansal Plaza Store at Greater Noida. After a long frustrating wait, I finally received them on 25.11.2016. I wore them on 26.11.2016 and again the hook got broken and this time completely.

This is the worst experience I had with Woodland. I never expected to receive such an inferior product from Woodland. I spent Rs.1500/- on 06.11.2016 and till date did not get to wear my sandals and its equally frustrating to run around stores and having to wait for weeks. I would never like to buy any product from Woodland again and the quality they were famous is drastically declining. I would like to have my money back and would want buy a quality product of some other brand.

Dear Sir,

SUB. : Replacement of defective piece under warranty

I introduce myself as Chf Manager (MKtg) of a Govt of Gujarat Promoted Organization GACL (Gujarat Alkalies & Chemicals Ltd) and my Mob. No. is +91 [protected]

On the subject, we would apprise as under :-
1) I bought a pair of Shoe on 21 Nov.’16 at 8.36 PM from Rajkot Show-room M/s. Aero Club Woodland, Titanium, Opp Gaisford Cinema, Rajkot.

2) The Scan Copy of Invoice dtd. 21.11.16 is attached in scan copy and Shoe Model No. is N0012 FWR Men Shoe G-77Y14 KHAKAI 42.

3) It is fresh piece bought from your company’s showroom without any discount. However, it is shocking to come across its damage from bottom sole getting separated in both shoes, whereas, I have used it hardly just 4 days. The shoe pair is returned back to the-same show-room vide their Repair Slip No. 126, dtd. 26.11.2016 at Noon around 1 PM.

4) I was replied rakishly that no actions are taken from Gujarat and we will have to send this pair to Delhi and you may contact after 15 days. Sir, I have purchased WOODLAND SHOE under the impression of goodwill of the company otherwise shoes are available at very cheap rate of other brands. I never expected such behavior and after sale service from a reputed company like yours.

5) When a customer pays you the full price of your product preferring your brand then he is suppose to get that product worth his money upto satisfaction & upto the mark of that product. WOODLAND is known for durable & tough shoes, while, such damage in merely less usage of just 4 days is a sign of damaged product which is eligible to replace. Moreover, I use these shoes for morning jogging and I have no pair with me as old shoes are disposed; so, what should I do. In present time of e-commerce, a employee of MNC brand’s showroom like yours replies a duration of 15 days to respond is supposingly a sign of avoiding customer to push towards disappointment & lay-off their trust & hope for service from your brand. Such reply from showroom is the main reason of this e-mail.

Awaiting your prompt reply.

Thanks & B Rgrds

S S Patel,
Mob. +[protected]
Place : Rajkot, Gujarat, India