Woodland Complaints & Reviews

Made online purchase for a shoe of july 13th. The money got deducted whoever no order id got generated. received email for the amount deducted. Called woodland tool free twice, waited for 45 mins/30 mins respectively no one received the call. wrote to woodland customer care email. No one is replying to it too.
Either they ship the product else they refund the full amount;

OR-3065906

I want to return the order please help
Contact my number [protected]

Pickup ‪[protected]‬ not picking up waiting.

Reply my mail for query.

I made a purchase of woodland shoes on 28th June 2023.

My product is not yet delivered yet, I called their support twice. First time, I waited for 5 hours on phone, nobody picked up. Today I called again, in 2 hours, one of the agent picked up, he said my product is returned. I have not got an I explained him the situation, he( Rajeev Kumar, he mentioned) said I cannot do anything and cut the phone.
"A strict action should be taken for him."

The delivery team is saying that your product is returned, kindly contact the woodland team.

I have send them many emails and still trying the customer support and not getting any help.

I want this product before going on Monday.

I am living in Bangalore. I made a purchase of woodland shoes on 28th June 2023.

My product is not yet delivered yet, I called their support twice. First time, I waited for 5 hours on phone, nobody picked up. Today I called again, in 2 hours, one of the agent picked up, he said my product is returned. I have not got an I explained him the situation, he( Rajeev Kumar, he mentioned) said I cannot do anything and cut the phone. "A strict action should be taken for him."

The delivery team is saying that your product is returned, kindly contact the woodland team.

I have send them many emails and still trying the customer support and not getting any help.

I want this product before going on Monday.

I have placed order of buying shoes with order ID OR-3064073 on 01.07.2023 however still the order is not yet delivered. I have already made payment while placing the order. No one is answering call in customer care number and not answering to mails.

I booked olive green sneakers 44 size and made payment of Rs.3987/-. There is no information of order number. Payment is processed and reached the Woodlands. The transaction I’d is T2306252143180863319224
It is done on 25th June.
Made several calls to the customer care. Sent number of mails. NO RESPONSE.
Please do the needful.
Thank you.

I purchase a woods men formal shoe online this month and after wearing 2 times it looks like a old shoes of 1 or 2 yrs. Kindly see the matter.

Return pick up of the product has been done on 28th June, please find below the confirmation of return pickup, however till date the refund has not been credited to my account. Please initiate same immediately.

Order of AERO CLUB, your product, AWB:[protected] is picked. Download ack.:https://tiny.xbees.in/E S41rfH, For feedback click fb.xbees.in/hcjba1jb Xpressbees

Kindly do the same immediately. I have followed up with a series of emails however no action taken . Please expedite

Dear Team

Return pick up of the product has been done on 28th June, please find below the confirmation of return pickup, however till date the refund has not been credited to my account. Please initiate same immediately.

Order of AERO CLUB, your product, AWB:[protected] is picked. Download ack.:https://tiny.xbees.in/E S41rfH, For feedback click fb.xbees.in/hcjba1jb Xpressbees

I have followed up for the matter for issuance of refund through a series of emails however no action taken . I would want my refund

Dear Sir/Madam

I would like to inform you that on 19 June 23 I sent an email at 1:28 PM to [protected]@woodlandworldwide.com After a few minutes of this email, I received a call from a mobile number which showing the Help desk on true caller [protected]. He told me that he is from Woodland and then he asked for a reference code which I got through a message. I asked him how it will help then he told me that he will send me a message to redeem my money and within 48 hrs I would be able to place the order again. But the actual scenario was different when I shared the received code with him he deducted 5000 rs from my account. He looted my money.

But the thing which shocked me is that the data from Woodland has been shared with a third party or they have stolen it so you have to look into this matter.

I have lost 5000 Rs + 5097 Rs (Order Money which is still pending, and now I am going to cancel the order).

One thing is clear you are sharing customer data with some other people which is not appropriate. It is pathetic and Unacceptable. Your customer care people are the worst to talk to.
It's a Shameful act.

Order No. OR-3042880

I have already emailed them many times to [protected]@woodlandworldwide.com but they did not reply appropriately and when I am calling to the given phone number no body is picking up the phone. I want my money back. Thank you woodland I promise that I will never buy anything from you. But this time plz send me my money back. Worst Customer Care service you have for your stores. Your online employees leaking customer data I have proof because somebody looted me and he has all the data of my placed order how is this possible? I am requesting you to give me my money back because I don't trust you anymore. I am a woodland customer since 1997. But now in the future... it will depend.
Kindly find the attachment.

Thank you

Order ID: OR-3064963

I have ordered the product but there has been no updates even after a week has passed. I paid the amount online. there has been no response yet.

Dear sir,
My shoe worth Rs. 1997/-through order no. OR-3048406, Tax Invoice no. [protected] dt. 13.06.2023 has been returned by XPRESSBEES on 24.06.2023 through AWB NO. [protected] to AERO CLUB.

But till now I don't received the refund of Rs. 1997/-. I sent email to [protected]@woodlandworldwide.com & [protected]@woodlandworldwide.com, but matter does not solved.

Tanay Chakrabarti
([protected])

Ordered pair of shoes on 3rd july and it’s 8th July now. No status update, no communication regarding delivery. It’s just been showing order confirmed on the website

my order id : OR-3065429

Dear Sir/Mam,

I Am Inder Mittal From Chandigarh last Some Time Ago I Purchase A Pair Of Shoe Of Woodland on 6th of december 2022 from woodland outlet under big bazar zirakpur.This Product Was Not Good As Compare Woodland Product.Kindlyy CHeck and replace of Pair Of shoe
Regards
Inder Mittal
[protected]
HoneyMitta;[protected]@Gmail.com

I have purchased woodland shoes from Amazon.in website and found problem(Tongues are of Different sizes which are noticeble) in shoes. So, I went to the woodland store(address: B/205, Tithal Rd, Zinnat Nagar, Valsad, Gujarat 396001) near to me, but they refused to do anything saying that woodland not giving warranty on online Amazon.in website purchases.
I have contacted woodland by Email but they are not doing anything.
I have also contacted to Amazon.in but they are also saying they can't do anything and told me to contact with Woodland.
Now, I am getting this type o[censored]nacceptable behaviour from woodland.

I'm Prachi Singh from ghaziabad, I placed an order of rs 1200 on 26th June and did the payment right away, but I haven't received any confirmation mail for my order yet.
Please look into the matter.

Ordered pair of shoes on 28th June and it’s 4th July now. No status update, no communication regarding delivery. It’s just been showing order confirmed on the website

Ordered shoe size 40 on 28th June and it’s 4th July now but no status update on the website for this order. It only shows order confirmed.

No update on initiating return for order : OR-3057461. Not receiving calls now nor responding on emails.

I have ordered on June 25th and it was mentioned as will be delivered with 7 days but still its not shipped and showing as in packing.
No proper response from customer care as well.