Woodland — black shoes size 41 article no. gcl66411

I have purchased from dombivli (East) woodland store w161 m/s aeroclub shop no.2&3 aryawarat building, front of agarwal hall, manpada road on 13 th of january 2019. Shoes got folding while walking at the top. The defect was not realized initially due to black color of the shoes and its fold. Also, i have not used the shoes for 15 - 20 days due to shoe bite. But due to the defect there is an identifiable crack now. There are fibers coming out from the crack and shoes is getting damaged day by day which is not at all acceptable. Since warranty of one year given by the company itself, we are suppose to be getting replacement of the same. But the sales representative refuse to replace and repair it. We have already returned the shoes in the shop and have been asked to place a complaint for the same. We have being paying a huge cost of rupees 2148/- for believing only in the quality of the product of woodland but i am really very disappointed. So sending photographs of the defects.
Bill no.201827w161c02396
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