Woodland — bought a pair of shoes - having different colours

Address:

Chandigarh, Punjab, 160047

We bought a pair of shoes from a woodland outlet at zirakpur city (Chaura bazaar main sco no 2209, khata no. 59/68, vpo bishangarh, zirakpur) bearing bill no. Fwr men shoe rogc 1337113 assr, 43 dtd 11.112018. However, when we checked the article after bringing it at home; we found that the colour of the shoes was not matching with each other.
We took the pair back to the store very next day but they explained that they didn't had the same model having same colours and refused to refund the money as well.

I am highly disappointed with the response i got at your store.
Kindly look into the matter and do the needful at the earliest as i bought these pair of shoes to gift.
A quick response in this matter shall be highly appreciated.