| Address: | Vallioor, tirunelveli dist, tamilnadu |
As I have Purchased Woodland sandal (Gen) in my nearby Shop Ashoka Footwears Opp to new bus stand, Valliyur, Tirunelveli On[protected] with just 6 months warranty and used it nearly a couple of weeks and found some issues in stiching on border of the sandal so I gave for service in[protected] and they took nearly a month and they gave back on[protected] and i was using it till April 12, 2023 and again sandal's front strap got removed apart while walking and so today 14th April 2023 i approached them ( Ashoka Footwears) to replace the same model with new pair of sandals because of constant damages in sandal
They declined and said that they will only service the sandal and will not replace it
I asked repeatedly and i got the same answer from them
Already I have given sandal service and got back after a month and used it 3 months after the purchase as a service provider they gave only 6 months warranty
Already 1 month was taken in name of service and i used it for 3 months now they declining for replacing sandal
What is the assurance that it won't get damage or repair in next few month's
And at that time the warranty expires so I could not able to service the sandals
So I am kindly requesting to replace the sandal that I have purchased from Ashoka Footwears
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