Woodland — Defective product, customer care not responding

Address:

Coumbatore

OR-3163908
I am writing to you with respect to the order is in the subject line. It was delivered today via AWB number
[protected]

The shoe is defective, there are a number of defects. It looks like a used shoe or a quality discard that has been given to me. I would like to return this product immediately for a full refund if Rs 3297 I have paid.

The lace rivet is broken, I can’t use the shoe
The insole foam and fabric are not aligned and the insole does not fit in the shoe
The quality of adhesive used and how the top part of the shoe is attached to the sole is very poor.