Woodland — Defective product delivered

I had returned the earlier received shoe due to the bigger size shoe sent by the company instead of the ordered size. This whole process took almost 20 days and cost me my precious time and money. However, the company has still not taken a serious note about the issue and once again sent a defective product. I strongly condemn this casual attitude of the company and request the concerned authorities to take necessary action since customer service is being taken for granted and this needs to change. Please take appropriate action in this regard at the earliest. Last order number OR-2123750.