Order Placed On: 24/Aug/2022
Order No: OR-2529499
SO.No: 2774703
Invoice No: 202236S177CI0275
Description of Goods: FWR LDS SHOE LS 1424114, BLUE2, 38
HSN Code: 64051000
Final Offer Amount: INR 1995.00
Final Shipping Charge: FREE
Total Order Amount: INR 1995.00
Email: [protected]@gmail.com
Mobile No - [protected]
I bought a pair of shoes on 24th August 2022 at your online website - https://www.woodlandworldwide.com.
The product was delivered on 27th August 2022 but the product had quality issues. Quality issues in terms of the shoes having dirty stains on the outer part of the body. I immediately raised a complaint at - [protected]@woodlandworldwide.com for return & to receive clean pair of new shoes & also for change of size, but as of today 13th September 2022, This issue is not resolved.
It has been 16 days from the time of delivery of the product but no resolution from Woodland.
I need help in putting this issue through to the concerned party responsible for providing the solution.
The customer care number provided[protected] is not operable, nobody answers the call, i have called multiple times & stayed on waiting for more than 10-15mins in anticipation of a response.
This is really bad customer service provided by Woodland, and the customer is left hanging without a resolution for the defective product they have sold to the customer. I need a refund of my full amount I paid for this shoes IMMEDIATELY. I will never order from Woodland nor will suggest this brand to any of my friends, family, acquaintances or strangers for this pathetic customer service provided.
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