| Address: | Pune, Maharashtra, 411017 |
| Website: | Woodland Store Address: W-194, Aero Club, Woodland Store, Shop No 4/47/3/57 Opp. Deluxe Cinema, Pimp |
I have purchased 1 pair of shoes for Rs 3695 without any discount offer on 17th April 2016.
Article number was G[protected].
At the time of purchase, I told the store manager that left shoe is not comfortable.
He asked me to wear for few days, then it would be comfortable.
I took the shoes with me but I was facing issue with the left pair at home as well.
There was bulge on the inner sole of the left pair.
I tried to wear for full 1 day but due to bulge there was always a feeling that something is present in the shoe which is causing pain to my ankle.
I went back to the woodland store, and he assured that it will be repaired and will take 1 week time.
I said OK, please do that.
After couple of weeks and few follow-up, they have given me my shoe with half bulge correction.
Also, there was some other inner pasting issue.
I told them I wont accept this as I paid full amount for new shoe and not for defective shoe.
If there is manufacturing defect, then they should give me a new shoe instead of repaired one.
They said they cant give any replacement.
Later they told me that they will send this shoe to Gurgaon, India for any further process.
I have given shoes to them and asked them to offer me the replaced new shoe.
Really, I am not at all happy with woodland store... Even the cheap shoes have flat inner sole.
How can such a big brand can sell defective product on full price and not ready to exchange.
Please give me new shoe instead of defective one.
Otherwise in my life-time, I would never buy any woodland items and will ask all my relatives and friends to avoid this brand in future.
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