Woodland — Exchange of Shoes

Address:Aero Club, New Delhi
Website:www.woodlandworldwdide.com

I have received a pair of shoes (Article No. GF2850118) brown colour size 41 on dated 10.08.2022 vide Invoice No.[protected] dtd. 08.08.2022 against order No. OR[protected] dtd. 06.08.2022.

However this is not a good fit for me and also raised the issue on 11.08.2022. Therefore I want to return the shoes. Kindly make arrangement for the return pick-up and early refund.

I have also ordered another shoes from woodland site. Order details ID: OR-2530156/SO-2775438 dtd. 25.08.2022 (cash on delivery) FGF0BI029441A003, size 41, BLACK for your ready reference. Kindly adjust the amount through refund or exchange during delivery of new order and make arrangement for return pick up of shoes of earlier order as that was not good fit for myself.

You are kindly requested to resolve the issue and revert back the response at the earliest so that I can exchange the earlier shoes with new one by paying the balance amount only.
Thank You
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Woodland customer support has been notified about the posted complaint.
Sep 10, 2022
Updated by KMaiti
With reference to my earlier Complaint, Complaint still not resolved. By the time I also ordered shoes order no. OR-2539956 . Kindly arrange for exchange
Complaint comments 

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After repeated mail why not activate exchange facility?

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