Woodland — I din't receive what is requested for.

I have ordered woodland navy color boots on[protected]. next week i received auto generated mail providing tracking id, when i tried to track the number it says id not found. i contacted delivery service people and they said that tracking id doesn't exists. so i tried contacting woodland customer care through call but it never connected. i called them more than 30 times but the disconnects after automated recording. Then i tried contacting customer care through email, they responded saying they will look into the matter. its been 50 days but the problem dint resolved. after that customer care people stopped responding to mails.