Woodland — jacket color issue

Address:

Sangrur, Punjab, 148106

Sir/Madam
with due respect to submit that I have purchased two jackets one women and one men on 30.1.2019 from the WoodLand outlet at Sangrur, Punjab, India. On wearing me jacket JC-308 Navy blue, the jacket just for two or three times the color of jacket was spotted black from various places.Then I visited the store to file the complaint on 12.02.2019 they told me to get the jacket easy washed then it will be ok. Then i get the jacket washed but the same could not solve the problem. Then I visited the store again on 15.02.2019 and they told to visit with original bill (I shown them scanned copy of bill as the original record was with them also). and the refused to verify. On 17.02.2019 I again visited them with original bill then they told it is out of warranty and ticked on the complaint slip. I also mentioned about my visit of 12.02.2019 on the Repair slip. I contacted the time and again and on 16.03.2019 they told me that the jacket got repaired and I can collect the same. It is worth to mention here that an artcle of three thousand Rupees has been mentioned as poor quality on repair slip.
While I went for collection the same problem was still there. They told me to take it as it is and use for a week or two and then again file repair complaint, , which I refused to accept as the article was not in condition to accept.
My bill for purchase of same and repair slip is enclosed herewith for your ready reference. Kindly do the needful to replace the article on priority basis. In case the product is not repaired/replaced I have no other option then going for legal remedies or taking up the case to consumer forum.
Hoping for an early action please.
Thanks and regardS.
VINOD KUMAR
PHONE [protected]