Woodland — leather cut within 2 days in the place of laces hole

RJ@1990

from Bengaluru, Karnataka

Address:

showroom address: aero club ludhiana west and mall 14,15 & 16 upper ground floor westend mall ludhiana state /code: Punjab/03 ., Ludhiana, Punjab

Dear sir/mam,

I bought the woodland shoes from[protected]. Only in 2 days its lather cut in the place of laces. This is my first experience with woodland and i purchase this shoes in 4995 rs. Now today i went in woodland showroom for replacement than i know the process for replacement within 20 to 30 days. There is no immediate resolution have a store employee. If any customer who have only one pair shoes which is buy to brand than how can they manage. Here now i have only one option to buy the new shoes again just waiting to get my shoes in 20 days.

Showroom address: aero club ludhiana west and mall 14, 15 & 16 upper ground floor westend mall ludhiana state /code: punjab/03.

My contact number: [protected]

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Woodland customer support has been notified about the posted complaint.

Apr 03, 2019

Updated by RJ@1990 now shoes has submitted in store from yesterday. I do not want to use this shoes request you to please refund the money.

Apr 15, 2019

Updated by RJ@1990 very poor services given by woodland. now 13 days left and i am still waiting for resolution.