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Clothing, Shoes & Accessories
Woodland

Woodland — Lost money during online order. Order hasn't been confirmed.

On 2-Jun-23 i tried to place an online order on Woodland website. At the payment page, after i completed my UPI payment, the website crashed. Money got deducted but my order was never confirmed. I got an email from Woodland about payment received but not about order confirmation.

I immediately wrote to them about this issue and also called them to notify this issue. Someone asked me for the payment details and i provided them the same. Now 3 days have gone by and there has been no response.
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Comments

Hi Ihave faced the same issue, please let me know the resolution if received
Reply
Racket J's [Complaint's author] reply, Jun 22, 2023
They haven't keep sending me emails saying that the issue has been taken up by the concerned team and then nothing else.
I am planning on taking them to the consumer court. Will put the legal charges on them too.
Issue has been resolved.
I got my refund amount. It took 26 days, but yes I am relieved.
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