[Resolved]  Woodland — no response for return and claiming refund for the order no:or-2369399

Concerned Authority,

Reason:
The item I received is damaged one. came along with, Left leg Sandal's ankle backstrap broken button .

I received my order and found its damaged one, and kept a mail with mail tracker, even though they have the mail they have not replied and no number to talk
The customer care number is not working, in the website they showed the exchange option if not satisfied with the product at the retail outlets. when I called the retail outlets they are saying its not their issue .they are not responding .

I want to return my ORDER NO: OR-2369399 : Voyager Sandals OLIVE .
I received the order now & today only .

I’m very much disappointed and not satisfied with this service .
I want to return the item and want my refund amount of ₹3295/- to my bank account.
Please arrange for a return pick-up of the order from the original delivery address.
I'm providing a cancelled cheque for refund .

Necessary Details:
ORDER NO: OR-2369399 _ Voyager Sandals OLIVE
Invoice No: 202137S101C02501

Mode of Payment - [CASH ON DELIVERY] - Paid in Cash.

Delivery Details:
SO[protected] Shipped via DELHIVERY Courier_ Tracking ID / AWBNo :[protected] .

Bank Details for Refund :
Bank Name - State Bank of India
Account number - [protected]
IFSC Code - SBIN0015914