[Resolved] Woodland — No response from customer care for Return & refund or exchange of shoes

KMaiti

Aug 12, 2022

Address:

Aero Club, 681-2nd Floor, Village & PO Mundka, Delhi-110041, Delhi (07)

I have received a pair of shoes (Article No. GF2850118) brown colour size 41 vide Invoice No.[protected] dtd. 08.08.2022 against order No. OR[protected] dtd. 06.08.2022.

However this is not a good fit for me. Therefore I want to return the shoes. Kindly make arrangement for the same and early refund.

I have also ordered another shoes from woodland site. Order details ID: OR-2519091 dtd. 10.08.2022 (cash on delivery) FGF0BI029441A003, size 41, BLACK for your ready reference. Kindly adjust the amount through refund or exchange during delivery of new order and make arrangement for return pick up of shoes of earlier order as that was not good fit for myself.
You are kindly requested to resolve the issue and revert back the response at the earliest so that I can exchange the earlier shoes with new one by paying the balance amount only.
Thank You

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Aug 14, 2022

Complaint marked as Resolved

Complaint still not resolved. No response through customer care number

Woodland customer support has been notified about the posted complaint.

Aug 14, 2022

Updated by KMaiti Complaint still not resolved

Aug 16, 2022

Updated by KMaiti complaint still nor resolved

Aug 16, 2022

Updated by KMaiti No response from customer care

Aug 17, 2022

Updated by KMaiti Complaint still not resolved. No response through customer care number

Aug 18, 2022

Updated by KMaiti Your message shows that Woodland customer support has been notified about the posted complaint. However no response from woodland customer care. what is next step.

Aug 22, 2022

Updated by KMaiti our message shows that Woodland customer support has been notified about the posted complaint. However no response from woodland customer care. what is next step.