Woodland — Online bought shoe return issue

Address:

418 2nd floor Joshi road karolbagh new delhi 110005

I had ordered woodland shoes online from Woodlandworldwide.com on 17 Aug 22 Order No. OR-2524280/SO-2768715 I received the product on 21 Aug 22. The shoes looks old and used and does not fit properly. I raised the return request on 21 aug 22 and the company is not responding to my request and again on 22 Aug 22 i raise ld return request and still the company not responding. I also called their customer care no. but they are not responding. Please look into the matter.