Woodland — Refund not done for Damaged and used display product being delivered to me while ordering through www.woodlandworlwide.com

Address:

Aero club S-129 woodlands Store, Sankarayya Road, Thrissur, Kerala

I received used and damaged shoes for the order number OR[protected] FGC0260U2702A013 LGREY casual sneakers for men ).
I need a refund for my order.
The shoes have worn out bits on the back of the right shoes.
The shoes have torn portions near the lace on the right shoes.
The shoes have mud on the sole of the right shoes.
The shoes have dirt from someone who already used them.
Didn't expect such an attitude from your company.
The shoes being delivered by Aero Club S-129 Sankarayya Road, Thrissur, Kerala woodlands Store.
Later the product was identified to be display product used for customers for checking size fittings for a long time at Thrissur woodlands Store. Made a request to return the product within 10 minutes of opening the package.
The reverse pickup was made available only 7 days after making repeated requests by mail to [protected]@woodlandworlswide.com
After returning of the product and repeated emails they asked for the scanned invoice copy and scanned bank passbook first page to provide the refund and promised to return within 20-25 working days.
Today is 20th day after returning the product. 27th day after receiving the product. Last week I have contacted the person who is in charge for refunding the money from woodland in kerala by contacting through woodland store near me and he promised the money will be refunded by this week. Today is Friday and the money is not refunded.
I feel cheated.
If they have done such an extensive measures to quality control their products being delivered to the customers, I wouldn't be in this situation.
The money paid for the product is my hard earned money and not like you people made by cheating customers.
I need my money back today itself.