Woodland — Refund not received for order OR-2542060

I have ordered an item from Woodland store and cancelled the order on 12 Sep 2022 and yet to get the refund. I contacted the customer care two times and they told i will get the refund with in two weeks. Now its past 20 days and no update on refund. They are not even responding to the emails and queries.

Order Id: OR-2542060