Woodland — Refund of OR - 2709261

Dear Team,
Please find following details for your ready reference.
1. Email sent on 8th March for return of order due to size issue (Order received on the same day)
2. Follow-up email sent on 10th, 19th, 21st & 23rd March
3. They informed return pickup is scheduled on 23rd March but no came for pickup till 27th March. on 27th March on telephonic call they informed return pickup is not possible and deliver the product at nearest Woodland store.
4. As per guidance the same was delivered at Woodland Borivali store Mumbai - 400092 on the same day (ie. 27th March) (Details are in email attached herewith).
5. The woodland customer care team informed that refund will be processed on payment mode in my case it was credit card so on 13th April I once again inquired about product receipt and status of refund.
6. On 13th April they told it is not possible to refund in my credit card and informed me to send Bank details. the same was provided on the same day (ie. 13th April)
7. On 5th May I got email regarding we miss you on call though the call was connected, and I waited for 2.5 mins but it was on hold and then disconnected by itself.
8. Reminder email sent on 5th, 9th and 16th May but till now no refund received.

Please help in getting refund as soon as possible.

Thanks & Regards,
Chintan Doshi
M: [protected]