Woodland — Regarding bad customer management of the showroom as well as the company

Address:

city mall showroom gorakhpur uttar pradesh

Sir,
I purchased a woodland shoe from your City Mall Showroom Gorakhpur on 22.11.2020 Invno 202009N044C01424 which was a defective piece, but since I liked it I purchased it (because I was told that it is the only single piece available) despite being defective, and I was offered a coupon of 1000 to be redeemed within 3 months, after 5 days i.e. today on 27.11.2020 again I went to the showroom to purchase another shoe, again the piece is defective with a big scratch and I am being told that it is the only single piece left. Sir, there is no compromise solution being offered to me. I even told the showroom owner that if I am offered a discount of 1000 I am still ready to purchase the shoe, which he rejected it. Also your toll free number [protected] is not functioning properly, after dialling 10 times, it is being picked up. I would like to warn you that this is ruining the image of Woodland as I am a customer of woodland from last 10 years.