Woodland — Regarding product replacement due to size issue

Address:

Shop No 205 , Royal Meenakshi Mall, Banglore, 250001

I have visited to store for buying the boot and selected the size 43 for the same and buy the shoes and when I came back to home and tried the next day it seems to be little loose and when I see it was 44 and then I visited the store for the replacement of the size and they refused to replace and given the reason that you have used the shoesw

This is a carelessness behavior showed by the shopkeepers and they blamed me that you have been choosen the same size that we have given and we won’t replace and talked really badly to us .
So kindly help me and replace my shoes size .